Genesys Claimed Company

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more

EMPLOYEE PARTICIPANTS: 235

TOTAL RATINGS: 2618

CEO: Tony Bates

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Genesys Sr Desktop Support Salaries in Springfield, MA

The average Genesys Sr Desktop Support in Springfield, MA earns an estimated $67,610 annually. Genesys' Sr Desktop Support compensation is $2,097 less than the US average for a Sr Desktop Support.

In Springfield, MA, The IT Department at Genesys earns $6,815 more on average than the Marketing Department.

Last updated 5 months ago.

$30k

$42k

$54k

$65k

$98k

$130k

$162k

$67,610

Average Compensation

$67,610: avg. base

Sr Desktop Support Salaries at Genesys

In Springfield, MA, Sr Desktop Supports earn $11,834 more than Desktop Supports, and $19,691 less than SysAdmins.

Director of IT

$179k*

IT Manager

$123k*

Project Manager

$116k*

IT Support Engineer

$93k*

SysAdmin

$87k*

Desktop Support

$56k*

* estimated salary

Compensation at Genesys by Department

In Springfield, MA, The IT Department averages $6,815 more than the Marketing Department, and $466 less than the Sales Department

Sales

$104,561 Avg. total comp.

+$466

$104,095 Avg. total comp.

Marketing

$97,280 Avg. total comp.

-$7k

Sr Desktop Support Compensation by Gender (All Companies)

The average female Sr Desktop Support at companies similar size to Genesys reported making $63,898, while the average male Sr Desktop Support at similar sized companies reported making $70,520.

Sr Desktop Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Sr Desktop Support at companies similar size to Genesys reported making $70,125, while the average African American/Black Sr Desktop Support at similar sized companies reported making $57,286.

How Sr Desktop Supports at Genesys Rate Their Compensation

The majority of Sr Desktop Supports at Genesys believe they're compensated fairly. 83% of Sr Desktop Supports at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

Do you believe you're paid fairly?

57% Yes

Does your company give annual bonuses?

83% Yes

Are you satisfied with your Benefits?

66% Yes

See Genesys Sr Desktop Support Salaries in Other Cities

Sr Desktop Support Salaries at Similar Size Companies in Springfield, MA

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