GoodLeap Claimed Company
GoodLeap has an ambitious mission: to connect a world in which everyone can live sustainably.
GoodLeap provides frictionless, point-of-sale technology for countless mission-driven professionals and millions of people who seek to live a more sustainable lifestyle. It is one of the fastest-growing fintech companies in the country. With quick and easy payment options for clean energy systems and smart home innovations, Goodleap is revolutionizing home improvement with its next-generation platform.
An ambitious company needs ambitious, talented people. If you’re driven to make an impact, be part of a greater mission, and propel your career to new heights, come join us! read more
The job posting was misleading, this is more of a sales position that customer service and our stats are based on sales. There is NO work/life balance and if an employee gets sick and needs time off, the managers try everything in their power to harass you and get you fired. I would NEVER recommend.
What are some of the best things about your team?
Teamwork, and their willingness to mentor the newcomers
Why do you feel undervalued and what would make you feel better about your compensation?
Speaking Spanish is a skill and therefore should be paid in addition to regular pay.
What needs to change to make the company culture better?
Have a variety of duties throughout the day. Spending an 8 hour only taking calls can be tedious. However, splitting the day perhaps between answering email correspondences from customers half the day and the rest on the phone creates a healthy work balance.
What does the leadership team need to get better at?
Maintain a balance of both good and bad feedback. Only hammering the bad can cause severe stress to an employee. However, maintaining a good balance while also providing positive feedback can keep the employee motivated. The managers also do not invest enough time to properly train their team.
What's going wrong and how can it be improved?
Constantly pitching mortgage sales to a customer can be quite frustrating to a customer. I hear it everyday from them. They are just tired of the company harassing them with sales pitches. Sometimes the customer is called 2-3x a day. I believe calling them quarterly instead of everyday would be best
Other Employee Reviews for GoodLeap
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