GoodLeap Claimed Company
GoodLeap has an ambitious mission: to connect a world in which everyone can live sustainably.
GoodLeap provides frictionless, point-of-sale technology for countless mission-driven professionals and millions of people who seek to live a more sustainable lifestyle. It is one of the fastest-growing fintech companies in the country. With quick and easy payment options for clean energy systems and smart home innovations, Goodleap is revolutionizing home improvement with its next-generation platform.
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There is very disorganized (or sometimes non-existent) communication between departments. No one has any idea what the other one is doing. They also seem to not take customers' concerns seriously. Managers have only surface-level care for employees. Only staying because the benefits are great.
What's going wrong and how can it be improved?
Mostly the hostile work environment discussed previously. My team does not believe our concerns are given the proper time to be addressed.
What needs to change to make the company culture better?
More open communication channels with more opportunities to learn and grow. People at the bottom need to be valued the same as people at the top.
What does the leadership team need to get better at?
Putting quality of service and sanity of employees above production. Also addressing concerns (internal and external) in an organized and timely manner while also following up with the person that reported.
What do your coworkers need to improve and how could you work together better?
There seems to be hostility from other teams when a simple question is asked. It is not conducive for a learning environment, so I have become tactical in the questions I do ask
Why do you feel undervalued and what would make you feel better about your compensation?
Pay needs to be structured to accommodate a change in workload or in job responsibilities. Specialized incentives need to be given to the top performers. Not everyone wants a paid trip if that means they have to spend time with other team members.
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