"Goodwill provides job training, employment placement services and other community-based programs." read more
I have seen some wonderful teamwork; however that was when people knew there were consequences for unprofessional behavior.
What did you like most about the interview process?
It was relaxed and I felt a good rapport with the manager who was interviewing me.
Why do you feel undervalued and what would make you feel better about your compensation?
They haven't been giving raises for a couple of years now. That should be reinstated, especially since the store is profitable.
What's going wrong and how can it be improved?
Gossip and laziness are not punished. People could be written up, but that hasn't happened for years. It will be improved for me when I've found another job.
What does the leadership team need to get better at?
Management tends to be passive. Bad behavior isn't punished and those who work hard shoulder the burden for lazy workers. Management can also leave workers by themselves while talking to other workers. They share sensitive worker information with anyone and everyone.
What needs to change to make the company culture better?
It's downright venomous at every level of the company (by which I mean Goodwill Keystone Area- the charity). It would take strong leadership at multiple levels and I'm afraid it just doesn't have that. It's too much of a bother to have people behave professionally.
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