H&R Block – getting to customer service is a night mare. Have been on the phone for hours and have gotten cut off with dropped phone calls 3 times. Finally talked to a person and they; once again, transferred me to another number which I called before and got cut off. I am sorry that I bought this software.

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getting to customer service is a night mare. Have been on the phone for hours and have gotten cut off with dropped phone calls 3 times. Finally talked to a person and they; once again, transferred me to another number which I called before and got cut off. I am sorry that I bought this software.

What do you like best about your company?

The clients.
Outlook review from Finance Dept

What needs to change to make the company culture better?

Faster pace and more flexibility with the clients
Environment review from Finance Dept

What's going wrong and how can it be improved?

Management needs to be more positive and personable.
Outlook review from Admin Dept

What do your coworkers need to improve and how could you work together better?

Need better attitude, less drama. Quit hiring unqualified people every tax season.
Team review from Admin Dept

What is the best part about your compensation package?

Everything to be honest its perfect.
Compensation review from Customer Support Dept

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