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My experience is 20 years and I'm loving it.
What makes you most happy at work?
Satisfied customers make me happy at work.
What do you like best about the leadership team?
They are always very cooperative.
What are some of the best things about your team?
My team works together and that makes us better.
What is most positive about the culture and environment at your company?
The most positive thing is that we are customer centered.
What did you like most about the interview process?
What I liked most about the interview process is that it was very convenient--time and place.
Why do you feel undervalued and what would make you feel better about your compensation?
i feel it is not fair to drop the hourly rate based on the customer participation. It is my opinion that H&R Block is aware of the competition between in person and virtual customers knowing that customers are choosing virtual because it is cheaper than in person. In turn, the tax pro is penalized
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