H&R Block – Clients come in expecting the worse and happy with a larger refund

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Clients come in expecting the worse and happy with a larger refund

What is most positive about the culture and environment at your company?

When a good manager is available for issues and works to resolve issues

What do you like best about your company?

The clients.
Outlook review from Finance Dept

What needs to change to make the company culture better?

Faster pace and more flexibility with the clients
Environment review from Finance Dept

What's going wrong and how can it be improved?

Management needs to be more positive and personable.
Outlook review from Admin Dept

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