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Happy at the beginning, leaving at the end
What's going wrong and how can it be improved?
some old senior workers bully new workers.
What needs to change to make the company culture better?
Better management not focus on profit. Need to be fair to all employees
What would you improve about your company's interview process?
the job involve not only work skills but also sales techniques that the company didn't mention to the new workers
What do your coworkers need to improve and how could you work together better?
Some old experiences team members are very aggressive to fight for the tax clients and bully against the new employees and the office managers tolerance this culture exist.
Why do you feel undervalued and what would make you feel better about your compensation?
It only pay minimum wages per hour to employees. Although there's extra of bonus per Tax Returns the employee made. You won't get much and survive next year if you don't have much clients
What does the leadership team need to get better at?
Like my manager said "H&R Block " is a listed company. The company need to responsible for the share holders. It means they need to earn profit as the 1st priority. They don't care how you make the money. Profit is first.
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