HEALTHEDGE SOFTWARE, INC. Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I appreciate transparency and personal involvement in the work going on at HE.
Review from Customer Support Dept
I like the Transparency and Character.
Review from Customer Support Dept
They care for everyone at the organization and want everyone to succeed
Review from Customer Support Dept
Leaders that actually are knowledgeable in the industry we serve.
Review from Customer Support Dept
they are pretty transparent with decision making
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The best part of my compensation is the salary
Review from Customer Support Dept
Nothing specific. Overall, I believe it to be a good compensation package.
Review from Customer Support Dept
The insurance and benefits coverage
Review from Customer Support Dept
generous with plenty of work life balance
Review from Customer Support Dept
The 401k match is competitive.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'm doing a job many levels above me since my manager was let go and didn't receive any compensation for the change
Review from Customer Support Dept
I believe HealthEdge offers middle-of-the-road monetary compensation while offering superior benefits.
Review from Customer Support Dept
What are some of the best things about your team?
I love that the team is always willing to dig in and collaborate to fix an issue/ find a solution. The culture is very team centered.
Review from Customer Support Dept
My specific team is awesome. Thee are some teams that really need to be overhauled.
Review from Customer Support Dept
They care, they're funny, and they help out when they can.
Review from Customer Support Dept
Collectively working towards the same goal to please our clients.
Review from Customer Support Dept
They are dedicated to making positive progress and delivering results with the customers.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I feel like there is a lot of swirling around big projects or initiatives. things are slow to move.
Review from Customer Support Dept
Less clickish and more inclusive.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Embracing continuous improvement and valuing learning and evolving
Review from Customer Support Dept
My boss and bosses boss are fair, supportive and helpful.
Review from Customer Support Dept
It feels safe, and is fast paced. You can ask questions without being judged and there's always lots of material to pick up and learn.
Review from Customer Support Dept
Upbeat and positive always changing
Review from Customer Support Dept
the fact that we are 100% remote and generally pretty flexible about it
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
There aren't any Interviews reviews of HEALTHEDGE SOFTWARE, INC. yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
Knowing that I am able to support my family with the work I do.
Review from Customer Support Dept
When I feel that I have served the company and my clients well.
Review from Customer Support Dept
That I get to contribute to being part of the team.
Review from Customer Support Dept
everyday includes learning something new!
Review from Customer Support Dept
Helping the client and learning new thing everyday.
Review from Customer Support Dept
What's going wrong and how can it be improved?
I am not "excited" about the day to day work I have. I would like projects that are a good fit for me.
Review from Customer Support Dept
There needs to be more standardization among Professional Services, though I am aware the leader and newly formed team are working on improvements.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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