Morale at inContact | Comparably
inContact Claimed Company
inContact provides on-demand software that enables call centers to engage and support their customers. read more
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
351
...
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Morale at inContact

Morale at inContact can be high or low depending on career advancement opportunities, employee empowerment, job security and many other facets. The overall morale at inContact flourishes when individual employees receive well deserved recognition; and when asked if they do, 100% of inContact employees said ‘Yes’. On the other hand, morale at inContact can be gravely affected by a sense of security and the office vibe; many inContact employees describe their environment as positive, and feel very secure about their job. Overall inContact's employees rate their happiness a D which can also give some insight into morale at inContact.

AnswerPercent
Yes100%
No0%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Very Secure60%
Secure Enough20%
Neutral0%
Insecure20%
Very Insecure0%
How secure do you feel your job is at your company?
AnswerPercent
Positive90%
Negative10%
Is your work environment positive or negative?

How Well Does inContact Perform at Boosting Morale?

Here are some ways inContact boosts their employee morale: Let your employees know you care about them and their growth: 83% of employees say their manager seems to care about them and 86% receive frequent feedback. Hire people who’ll work well together: 90% of inContact employees look forward to interacting with their coworkers and they consider fun to be important to inContact's success.

AnswerPercent
Yes83%
No17%
Does your manager seem to care about you as a person?
AnswerPercent
Yes90%
No10%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes43%
No57%
Are you typically excited about going to work each day?
  • If you could make changes, how would you improve the culture at inContact?
    There are problems at inContact, but most of our current problems appear to be stemming from NICE. Morale/culture would improve if there was less micromanaging, and oversight from them, and more empowering the employees to make the right decisions and to trust that we know what we're doing.
    Answered 8 years ago
    Raises. Right now even promotions don't get raises.
    Answered 9 years ago
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