John Hancock Customer Success Manager Salaries in Wilmington, DE | Comparably
We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment. read more
EMPLOYEE
PARTICIPANTS
129
TOTAL
RATINGS
1059

John Hancock Customer Success Manager Salaries in Wilmington, DE

The average John Hancock Customer Success Manager in Wilmington, DE earns an estimated $67,740 annually, which includes an estimated base salary of $56,740 with a $11,000 bonus. John Hancock's Customer Success Manager compensation is $15,951 more than the US average for a Customer Success Manager. Customer Success Manager salaries at John Hancock in Wilmington, DE can range from $37,000 - $105,000.

In Wilmington, DE, The Customer Support Department at John Hancock earns $2,210 more on average than the Operations Department.

Last updated 6 months ago.

$13k
$23k
$32k
$41k
$12.04M
$67,740
Average Compensation
$56,740
avg. base
$11,000
avg. bonus

Customer Success Manager Salaries at John Hancock

In Wilmington, DE, Customer Success Managers earn $3,809 more than CS Reps, and $26,904 less than Customer Service Managers.

Customer Service Manager
$95k*
CS Rep
$64k*
Technical Support
$61k*
* estimated salary

Compensation at John Hancock by Department

In Wilmington, DE, The Customer Support Department averages $2,210 more than the Operations Department, and $841 less than the Legal Department

Legal
$138,434 Avg. total comp.
+$841
Customer Support
$137,593 Avg. total comp.
Operations
$135,383 Avg. total comp.
-$2k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to John Hancock reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to John Hancock reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at John Hancock Rate Their Compensation

The majority of Customer Success Managers at John Hancock believe they're not compensated fairly. 100% of Customer Success Managers at John Hancock say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at John Hancock

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