John Hancock Senior Customer Service Manager Salaries in Wilmington, DE | Comparably
We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment. read more
EMPLOYEE
PARTICIPANTS
128
TOTAL
RATINGS
1058

John Hancock Senior Customer Service Manager Salaries in Wilmington, DE

The average John Hancock Senior Customer Service Manager in Wilmington, DE earns an estimated $100,732 annually, which includes an estimated base salary of $86,357 with a $14,375 bonus. John Hancock's Senior Customer Service Manager compensation is $30,437 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at John Hancock in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at John Hancock earns $2,210 more on average than the Operations Department.

Last updated 5 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$100,732
Average Compensation
$86,357
avg. base
$14,375
avg. bonus

Senior Customer Service Manager Salaries at John Hancock

In Wilmington, DE, Senior Customer Service Managers earn $6,088 more than Customer Service Managers.

Customer Service Manager
$95k*
CS Rep
$64k*
Technical Support
$61k*
* estimated salary

Compensation at John Hancock by Department

In Wilmington, DE, The Customer Support Department averages $2,210 more than the Operations Department, and $841 less than the Legal Department

Legal
$138,434 Avg. total comp.
+$841
Customer Support
$137,593 Avg. total comp.
Operations
$135,383 Avg. total comp.
-$2k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to John Hancock reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to John Hancock reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at John Hancock Rate Their Compensation

The majority of Senior Customer Service Managers at John Hancock believe they're not compensated fairly. 100% of Senior Customer Service Managers at John Hancock say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at John Hancock

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