Liveops Claimed Company
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more
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they constantly over hire for campaigns which in turn leaves employees fighting for hours and have went weeks unable to work. Also will require 4 weeks training unpaid.
What would you improve about your company's interview process?
Better communication and less tech issues.
What does the leadership team need to get better at?
communication when issues arise, all they can tell you is to create a case.
What is most positive about the culture and environment at your company?
co-workers have teams and other ways to help anyone with questions or just needs help.
What are some of the best things about your team?
employees come together to help one another and often know more than the team leads or trainers.
What's going wrong and how can it be improved?
Liveops is only concerned with the business that they contract with and show very little concern with the people that contract with them.
Why do you feel undervalued and what would make you feel better about your compensation?
They only pay for talk time, but have jobs that require work to be done off the phone like chat, email , and other duties which end up being unpaid work.
Other Employee Reviews for Liveops
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