Liveops Claimed Company
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more
HR or Marketing? Claim Your Free Employer Account
Your environment is your home for LiveOps agents. Set it up as an office space.
What does the leadership team need to get better at?
The evaluation process is unfair to those who are very part time or are just learning, fresh out of training.
What's going wrong and how can it be improved?
Telemarketing is just a nuisance to people, and even though LiveOps works by taking customer calls, agents still get the rep of being a telemarketer because we are trying to upsell.
Why do you feel undervalued and what would make you feel better about your compensation?
If you are out of work and have no other option, 25 cents per minute might be something that works for you. But if you are used to being paid a set rate, it's torturous to see if you can make the quarters add up.
Other Employee Reviews for Liveops
×