Liveops Claimed Company
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more
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Lack of knowledge about services
What would you improve about your company's interview process?
Better screening process for agents and Leadership and better training.
What do your coworkers need to improve and how could you work together better?
Communication and professionalism the ARA need more training on how to lead teams.
What does the leadership team need to get better at?
Leadership has little to know idea what they’re doing most policies and training are outdated from lack of communication with the clients LiveOps represen
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