Liveops Claimed Company
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more
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Working with Liveops you are part of a family part of something bigger than yourself, you have a purpose!
What do you like best about the leadership team?
All leadership at Liveops treats all employees from the most tenured to the newest to the company with respect and equality.
What are some of the best things about your team?
The team I work with is always helping one another and motivate each other, there is no envy or selfish competition. We work together in all we do.
What did you like most about the interview process?
Most often interviews are more casual in nature, putting the interviewee at ease, internal interviews especially are more laid back, and regardless of the outcome the interviewer will still provide amazing feedback and growth tips moving forward.
What is most positive about the culture and environment at your company?
We value being open-minded, asking questions. I love this because we are not expected to sit down and accept what is written in a year-old handbook, we are allowed to ask questions, offer new suggestions, and everyone is always seeking ways to improve others lives.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel valued day-to-day but not when in reference to growth opportunities. Depending on the department growth is dependent on who you interact with not on job performance. Growth and promotions should be based on ability, attitude, compentancy, not who is seen the most chatting in Slack.
What makes you most happy at work?
When I am able to complete a project and see the end results that those results positively impacted a client or agent. When an agent has indicated that what I have done truly helped them and that the extra time changed their life, or helped them, their family, etc., the best feeling possible.
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