Liveops Employee Reviews | Comparably
Liveops Claimed Company
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more
EMPLOYEE
PARTICIPANTS
225
TOTAL
RATINGS
1898
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Liveops Employee Reviews

Out of 202 Liveops employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Liveops improve their work culture. The Customer Support team, with 67% positive reviews, reports the best experience at Liveops compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

There is an assumption that we know of them, we do NOT

They are transparent with decisions, communicate regularly and empower their teams.

They help support their agents

Review from Customer Support Dept

They understand relationships with Independent Contractors.

Great support team. Very helpful and want your business to succeed.

What is the best part about your compensation package?

Compensation Reviews

Good bonuses and better then average pay.

Clearly based on performance results

I am an Independent Contractor with no benefits

Review from Customer Support Dept

Didn't go over them terms

the pay was good I only received talk time pay but that is fine

What are some of the best things about your team?

Team Reviews

There is a small group of highly skilled contractors that love what they do and excel but it's still meaningless to the company.

Review from Customer Support Dept

employees come together to help one another and often know more than the team leads or trainers.

Down to earth and hard working.

Loyal, cooperative, collaborative, trustworthy, dependable

You get help from team mates

What is most positive about the culture and environment at your company?

Environment Reviews

They attempt to be upbeat and obfuscate the real situations of people working for less than minimum wage.

co-workers have teams and other ways to help anyone with questions or just needs help.

Friendly, willingness to listen, willingness to offer solutions

Everyone is very positive and helpful to one another

It family first all the time because we are family.

What did you like most about the interview process?

Interviews Reviews

Straight forward personal experience questions.

Review from Customer Support Dept

That was in 2012 - this question is not applicable to me.

The were very transparent about this position

it is all done by email

Review from Customer Support Dept

Virtual zoom calls from home

What makes you most happy at work?

Outlook Reviews

That my efforts are appreciated and move our business forward.

Helping families protect their families.

I like setting my own hours

Review from Customer Support Dept

Picking my own commits working from home

Working with my team and getting the goal

What do you like best about your company?

Outlook Reviews

what I like best is flexibility of schedule.

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