
The average Lumen (formerly CenturyLink) Customer Service Manager in Baltimore, MD earns an estimated $134,541 annually, which includes an estimated base salary of $120,208 with a $14,333 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $64,246 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Baltimore, MD can range from $115,000 - $150,000.
In Baltimore, MD, The Customer Support Department at Lumen (formerly CenturyLink) earns $17,781 more on average than the Legal Department.
Last updated 4 days ago.
In Baltimore, MD, Customer Service Managers earn $9 more than Customer Service Managers.
In Baltimore, MD, The Customer Support Department averages $17,781 more than the Legal Department, and $26,621 less than the Product Department
The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.
The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)