Lumen (formerly CenturyLink) Customer Service Manager Salaries in Seattle | Comparably
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Lumen (formerly CenturyLink) Customer Service Manager Salaries in Seattle

The average Lumen (formerly CenturyLink) Customer Service Manager in Seattle earns an estimated $77,523 annually, which includes an estimated base salary of $68,273 with a $9,250 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $7,228 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Seattle can range from $43,025 - $134,000.

In Seattle, The Customer Support Department at Lumen (formerly CenturyLink) earns $7,071 more on average than the Product Department.

Last updated 4 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$77,523
Average Compensation
$68,273
avg. base
$9,250
avg. bonus

Customer Service Manager Salaries at Lumen (formerly CenturyLink)

In Seattle, Customer Service Managers earn $1,854 more than Customer Service Managers.

Customer Service Manager
$76k*
$54k
* estimated salary

Compensation at Lumen (formerly CenturyLink) by Department

In Seattle, The Customer Support Department averages $7,071 more than the Product Department, and $9,632 less than the Engineering Department

Engineering
$151,952 Avg. total comp.
+$10k
Customer Support
$142,320 Avg. total comp.
Product
$135,249 Avg. total comp.
-$7k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Lumen (formerly CenturyLink) Rate Their Compensation

The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)

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