Lumen (formerly CenturyLink) Customer Service Manager Salaries in Provo, UT | Comparably
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Lumen (formerly CenturyLink) Customer Service Manager Salaries in Provo, UT

The average Lumen (formerly CenturyLink) Customer Service Manager in Provo, UT earns an estimated $93,819 annually, which includes an estimated base salary of $84,419 with a $9,400 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $23,524 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Provo, UT can range from $73,000 - $112,100.

In Provo, UT, The Customer Support Department at Lumen (formerly CenturyLink) earns $17,023 more on average than the Operations Department.

Last updated 4 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$93,819
Average Compensation
$84,419
avg. base
$9,400
avg. bonus

Customer Service Manager Salaries at Lumen (formerly CenturyLink)

In Provo, UT, Customer Service Managers earn $6 more than Customer Service Managers.

Customer Service Manager
$94k*
$54k
* estimated salary

Compensation at Lumen (formerly CenturyLink) by Department

In Provo, UT, The Customer Support Department averages $17,023 more than the Operations Department, and $35,313 less than the Enterprise Risk Department

Enterprise Risk
$183,230 Avg. total comp.
+$35k
Customer Support
$147,917 Avg. total comp.
Operations
$130,894 Avg. total comp.
-$17k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Lumen (formerly CenturyLink) Rate Their Compensation

The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)

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