Lumen (formerly CenturyLink) Customer Service Manager Salaries in Des Moines, IA | Comparably
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Lumen (formerly CenturyLink) Customer Service Manager Salaries in Des Moines, IA

The average Lumen (formerly CenturyLink) Customer Service Manager in Des Moines, IA earns an estimated $93,321 annually, which includes an estimated base salary of $82,162 with a $11,159 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $23,026 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Des Moines, IA can range from $32,000 - $200,000.

In Des Moines, IA, The Customer Support Department at Lumen (formerly CenturyLink) earns $3,723 more on average than the Finance Department.

Last updated 4 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$93,321
Average Compensation
$82,162
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at Lumen (formerly CenturyLink)

In Des Moines, IA, Customer Service Managers earn $2,776 more than Customer Service Managers.

Customer Service Manager
$91k*
$54k
* estimated salary

Compensation at Lumen (formerly CenturyLink) by Department

In Des Moines, IA, The Customer Support Department averages $3,723 more than the Finance Department, and $20,193 less than the Sales Department

Sales
$108,186 Avg. total comp.
+$20k
Customer Support
$87,993 Avg. total comp.
Finance
$84,270 Avg. total comp.
-$4k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Lumen (formerly CenturyLink) Rate Their Compensation

The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)

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