
The average Lumen (formerly CenturyLink) Customer Service Manager in Salt Lake City earns an estimated $93,819 annually, which includes an estimated base salary of $84,419 with a $9,400 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $23,524 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Salt Lake City can range from $73,000 - $112,100.
In Salt Lake City, The Customer Support Department at Lumen (formerly CenturyLink) earns $17,023 more on average than the Operations Department.
Last updated 4 days ago.
In Salt Lake City, Customer Service Managers earn $6 more than Customer Service Managers.
In Salt Lake City, The Customer Support Department averages $17,023 more than the Operations Department, and $35,313 less than the Enterprise Risk Department
The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.
The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)