
The average Lumen (formerly CenturyLink) Customer Service Manager in Chicago earns an estimated $82,520 annually, which includes an estimated base salary of $74,020 with a $8,500 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $12,225 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Chicago can range from $58,000 - $110,000.
In Chicago, The Customer Support Department at Lumen (formerly CenturyLink) earns $13,299 more on average than the Product Department.
Last updated 4 days ago.
In Chicago, Customer Service Managers earn $2,129 more than Customer Service Managers.
In Chicago, The Customer Support Department averages $13,299 more than the Product Department, and $15,238 less than the Engineering Department
The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.
The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)