Lumen (formerly CenturyLink) Customer Service Manager Salaries in Chicago | Comparably
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Lumen (formerly CenturyLink) Customer Service Manager Salaries in Chicago

The average Lumen (formerly CenturyLink) Customer Service Manager in Chicago earns an estimated $82,520 annually, which includes an estimated base salary of $74,020 with a $8,500 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $12,225 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Chicago can range from $58,000 - $110,000.

In Chicago, The Customer Support Department at Lumen (formerly CenturyLink) earns $13,299 more on average than the Product Department.

Last updated 4 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$82,520
Average Compensation
$74,020
avg. base
$8,500
avg. bonus

Customer Service Manager Salaries at Lumen (formerly CenturyLink)

In Chicago, Customer Service Managers earn $2,129 more than Customer Service Managers.

Customer Service Manager
$80k*
$54k
* estimated salary

Compensation at Lumen (formerly CenturyLink) by Department

In Chicago, The Customer Support Department averages $13,299 more than the Product Department, and $15,238 less than the Engineering Department

Engineering
$162,060 Avg. total comp.
+$15k
Customer Support
$146,822 Avg. total comp.
Product
$133,523 Avg. total comp.
-$13k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Lumen (formerly CenturyLink) Rate Their Compensation

The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)

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