Lumen (formerly CenturyLink) Customer Service Manager Salaries in Washington, DC | Comparably
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Lumen (formerly CenturyLink) Customer Service Manager Salaries in Washington, DC

The average Lumen (formerly CenturyLink) Customer Service Manager in Washington, DC earns an estimated $133,311 annually, which includes an estimated base salary of $118,978 with a $14,333 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $63,017 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Washington, DC can range from $104,800 - $150,000.

In Washington, DC, The Customer Support Department at Lumen (formerly CenturyLink) earns $15,650 more on average than the Legal Department.

Last updated 4 days ago.

$15k
$32k
$49k
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$258k
$133,311
Average Compensation
$118,978
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at Lumen (formerly CenturyLink)

In Washington, DC, Customer Service Managers earn $7,170 more than Customer Service Managers.

Customer Service Manager
$126k*
$54k
* estimated salary

Compensation at Lumen (formerly CenturyLink) by Department

In Washington, DC, The Customer Support Department averages $15,650 more than the Legal Department, and $28,280 less than the Product Department

Product
$178,206 Avg. total comp.
+$28k
Customer Support
$149,926 Avg. total comp.
Legal
$134,276 Avg. total comp.
-$16k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Lumen (formerly CenturyLink) Rate Their Compensation

The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)

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