
The average Lumen (formerly CenturyLink) Customer Service Manager in Washington, DC earns an estimated $133,311 annually, which includes an estimated base salary of $118,978 with a $14,333 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $63,017 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Washington, DC can range from $104,800 - $150,000.
In Washington, DC, The Customer Support Department at Lumen (formerly CenturyLink) earns $15,650 more on average than the Legal Department.
Last updated 4 days ago.
In Washington, DC, Customer Service Managers earn $7,170 more than Customer Service Managers.
In Washington, DC, The Customer Support Department averages $15,650 more than the Legal Department, and $28,280 less than the Product Department
The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.
The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)