Lumen (formerly CenturyLink) Customer Service Manager Salaries in Phoenix | Comparably
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Lumen (formerly CenturyLink) Customer Service Manager Salaries in Phoenix

The average Lumen (formerly CenturyLink) Customer Service Manager in Phoenix earns an estimated $72,444 annually, which includes an estimated base salary of $65,227 with a $7,217 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $2,149 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Phoenix can range from $58,000 - $90,000.

In Phoenix, The Customer Support Department at Lumen (formerly CenturyLink) earns $10,969 more on average than the Operations Department.

Last updated 4 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$72,444
Average Compensation
$65,227
avg. base
$7,217
avg. bonus

Customer Service Manager Salaries at Lumen (formerly CenturyLink)

In Phoenix, Customer Service Managers earn $4 more than Customer Service Managers.

Customer Service Manager
$72k*
$54k
* estimated salary

Compensation at Lumen (formerly CenturyLink) by Department

In Phoenix, The Customer Support Department averages $10,969 more than the Operations Department, and $10,286 less than the Product Department

Product
$152,149 Avg. total comp.
+$10k
Customer Support
$141,863 Avg. total comp.
Operations
$130,894 Avg. total comp.
-$11k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Lumen (formerly CenturyLink) Rate Their Compensation

The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)

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