
The average Lumen (formerly CenturyLink) Customer Service Manager in Phoenix earns an estimated $72,444 annually, which includes an estimated base salary of $65,227 with a $7,217 bonus. Lumen (formerly CenturyLink) Customer Service Manager compensation is $2,149 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Lumen (formerly CenturyLink) in Phoenix can range from $58,000 - $90,000.
In Phoenix, The Customer Support Department at Lumen (formerly CenturyLink) earns $10,969 more on average than the Operations Department.
Last updated 4 days ago.
In Phoenix, Customer Service Managers earn $4 more than Customer Service Managers.
In Phoenix, The Customer Support Department averages $10,969 more than the Operations Department, and $10,286 less than the Product Department
The average female Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Customer Service Manager at companies similar size to Lumen (formerly CenturyLink) reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.
The majority of Customer Service Managers at Lumen (formerly CenturyLink) believe they're not compensated fairly. 61% of Customer Service Managers at Lumen (formerly CenturyLink) say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at Lumen (formerly CenturyLink)