McDonald's Outlook Employee Reviews | Comparably
McDonald's Claimed Company
McDonald's Corporation operates and franchises McDonald's restaurants worldwide. read more
EMPLOYEE
PARTICIPANTS
6911
TOTAL
RATINGS
70526
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McDonald's Outlook Employee Reviews

What makes you most happy at work?

Honestly break or on my way to get my check.

Making people smile, knowing that I make a difference

i love steaing money from the registar

Review from Admin Dept

Lea I g at end of day and talking to customer

I like getting paid for my job

The compliments i recieve from customers, the smiles, "have a nice day" from customers, and the friendly team members i have

Hitting the punch out at the end of shift

Leaving work beacuse its so bad

when I get to leave because I always have a bad day at work dealing with the things that be going on

Review from Customer Support Dept

Seeing the customer happy with your services.

When I work in the later shifts

That I can move up in my position and become more than just crew

Getting a paycheck. Providing my customers.

Team and customers from all over

Working with team players and helpful management

I feel excited everyday because all of them are good were in a teamwork

Being able to provide for my child

When a sincere laughter bursts.

Review from Customer Success Dept

the people i work with

Probably finding success in the little things.

Review from Admin Dept

What's going wrong and how can it be improved?

They complain about the wait times or how long it takes to get their food. This can be improved if kept themselves properly staffed instead of trying to have the bare minimum amount of people working in order to not have to pay their employees.

Because of lack of crew it is hard to meet requirements

Review from Sales Dept

Get the staff drug screened weekly

They need to do better job at training new hires not just throw them in there like they know first day

Employes there is horrible there mean to customers and instead of working its alot of gossep

fix our pay and pay us on time

well we have to many people an we cant help everyone an some otheres that need help , people need to be nice an respect others an also stop putting others down for mornings when some cant work mornings an dodont like to stay til 12 when i truly dont.

Review from Customer Success Dept

The orders are always messed up

We need a positive management team that can encourage us and train us properly.

Review from Customer Success Dept

By being better and not looking at skin color

What needs to be improved is managers not screeming infront of customers

The attitudes and disconnect between everyone from crew to management.

Review from Operations Dept

Put more crew on shifts or better pay more to compensate work related stress.

Better managment, better pay, better comunication

Review from Product Dept

The managers and Supervisors getting proper training with how to be respectful and understanding when dealing with a neurodivergent employee. Less yelling at people and more talking and general rests.

Rude employees and rude managers

Customer see how some of the managers treat their employees and they even tell them off in the managers brush it off three times. A manager was very rude to me and a customer saw and they voiced their opinion and the manager just ignored it.

Some of the customers complain sometimes we make accidents. Not sure how you guys can improve that but look good luck trying.

Better attitude from the managers

Better food quality and better leadership.

What do you like best about your company?

Ability to become a manager with experience

Review from Sales Dept

good people and it feels like home

The managers and my coworkers

The free discounts and hours

Review from Product Dept

We move as a unit

Review from Sales Dept

being occupied with given tasks

Review from Sales Dept

I love the team work and the fast paced environment

Review from Customer Support Dept

friendships I have made there with other people

Review from Sales Dept

The college benefits and many other employers like former McDonald's employees bc we know how to work fast and hard

Review from Sales Dept

The money I earn for being a manager.

Review from Product Dept

They easily gave me my first job

the food and the discount on food

Great people and awesome bosses

employees

Review from Product Dept

What would you most like to see improved at your company?

There should be a plan included for dental, medical, sick leave.

Review from Sales Dept

Nothing at all would be my best answer

The area and spaces quality

Review from Product Dept

Harder workers in the stores

Review from Sales Dept

management and how they communicate

Review from Sales Dept

Some speed in different positions

Review from Customer Support Dept

pay rate compensation to all employees and bring back free meals to employees

Review from Sales Dept

Better pay for the employes

For all the managers to agree on policies and procedures. Also, there are more managers than employees so, you always have several managers giving you tasks at the same time.

Review from Customer Support Dept

the team work is really a problem , and allot of call ins

Better employee benefits/incentives

advancement opportunities

Review from Product Dept

Review Sentiment at McDonald's

67
67%
33
33%

About McDonald's' Outlook

C-
61/100

Where This Score Ranks McDonald's' Outlook

BOTTOM
30%

In the Bottom 30% of 1226 similar size companies on Comparably

BOTTOM
30%

In the Bottom 30% of 183 companies in Chicago

2nd

2nd place versus 5 competitors rated on Comparably

McDonald's' Outlook is scored a C- by 12645 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” McDonald's' Outlook score negatively contributes to their overall culture score, due partly to the fact that the HR department’s negative scores cause Outlook to be one of McDonald's' weaker culture attributes amongst employees. Use the filters below to understand McDonald's employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 3 days ago.

Rate Outlook the Highest

  • Department - Legal
    +19%
  • Tenure - 5 to 10 Years
    +15%
  • Department - Business Development
    +13%

Rate Outlook the Lowest

  • Department - HR
    -9%
  • Department - Customer Success
    -7%
  • Gender - Non-Binary
    -4%

How McDonald's' Outlook Score is Calculated

FILTER RATINGS BY

Results from 6625 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

66
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic21%
Good34%
Neutral30%
Bad9%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes52%
No48%
Are you typically excited about going to work each day?
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Rate your company