McDonald's Culture | Comparably
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McDonald's Claimed Company
McDonald's Corporation operates and franchises McDonald's restaurants worldwide. read more
EMPLOYEE
PARTICIPANTS
6911
TOTAL
RATINGS
70526

McDonald's Company Culture

McDonald's Culture

This score is derived from employee ratings & reviews
3.0/5
McDonald's' Overall Culture is rated C-

Top Rated Culture Dimensions

McDonald's CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Chris Kempczinski McDonald's' CEO
Chris Kempczinski
61 /100

Diversity at McDonald's

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at McDonald's have rated Environment, Work Culture, and Team as the highest categories they have scored

Women at McDonald's

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at McDonald's have rated Environment, Work Culture, and Team as the highest categories they have scored

McDonald's eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-25

McDonald's employees are -25% more likely to recommend McDonald's as a great place to work

29%Promoters
17%Passives
54%Detractors

Working at McDonald's

Working at McDonald's is rated below average by 6911 employees, across various culture dimensions. McDonald's employees rate Environment highest among all categories, and think that Perks And Benefits and Manager have the most room for improvement, putting McDonald's’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Chicago. See below in detail how working at McDonald's was rated by employees.

Overall Company Culture at McDonald's

C-

Overall Company Culture at McDonald's is rated C-

Last updated today

Bottom
30%

McDonald's ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 6911 Employees

View Results
0
20
40
60
80
100
Business Dev
77
Business Dev77
Marketing
69
Marketing69
Design
66
Design66
Customer Support
65
Customer Support65
Finance
65
Finance65
Legal
65
Legal65
Operations
65
Operations65
Product
65
Product65
Admin
64
Admin64
IT
64
IT64
Sales
64
Sales64
Communications
63
Communications63
Engineering
62
Engineering62
Customer Success
57
Customer Success57
HR
53
HR53

McDonald's Employee Reviews

Out of 7452 McDonald's employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping McDonald's improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From McDonald's Employees

  • What did you like most about the interview process?
    when theey used the some stuff for the hamburgers
  • What are some of the best things about your team?
    they doing their job ask them wht you want to order
  • What is the best part about your compensation package?
    cook the food and clean up

Constructive Feedback From McDonald's Employees

  • What would you improve about your company's interview process?
    Listen to peoples wishes & availability
  • What does the leadership team need to get better at?
    I feel that the team needs to be more supportive and less focused on little procedures, also with communication skills
  • What does the leadership team need to get better at?
    People on the team are nice but afraid of upsetting the general manager.

McDonald's Company Information

McDonald's Company Overview

McDonald's Corporation operates and franchises McDonald's restaurants worldwide.

McDonald's Mission, Vision & Values

McDonald's Mission & Values

McDonald's brand mission is to be our customers' favorite place and way to eat and drink. Our worldwide operations are aligned around a global strategy called the Plan to Win, which center on an exceptional customer experience – People, Products, Place, Price and Promotion. We are committed to continuously improving our operations and enhancing our customers' experience.

McDonald's Vision Statement

To move with velocity to drive profitable growth and become an even better McDonald s serving more customers delicious food each day around the world.

Headquarter110 N Carpenter St
Chicago, IL 60607
United States of America
Websitewww.mcdonalds.com
Founding Date1955
Tel(800) 244-6227
Company StatusPrivate

McDonald's Competitors

McDonald's competitors include Starbucks, Wendy's, Dennys, and Panera Bread. McDonald's ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how McDonald's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Starbucks' Logo
    Starbucks
    4.2/5
  2. #2
    McDonald's' Logo
    McDonald's
    3.0/5
  3. #3
    Wendy's' Logo
    Wendy's
    2.8/5
  4. #4
    Dennys' Logo
    Dennys
    2.5/5
  5. #5
    Panera Bread's Logo
    Panera Bread
    2.5/5
  • Culture Video

McDonald's Employees

6911 employees at McDonald's have reviewed McDonald's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 6911 McDonald's employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at McDonald's are mostly dissatisfied with their total compensation at McDonald's, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at McDonald's are not very pleased with their team. 6911 Participants grade the quality of their coworkers a D+. The majority believe the meetings at McDonald's are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at McDonald's believe the environment at McDonald's is positive. Most Participants believe the pace of work at McDonald's is extremely fast. About 74% of the employees at McDonald's work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at McDonald's are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
McDonald's employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at McDonald's report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at McDonald's have 0 meetings
Meetings
A Day in the Life
70% of McDonald's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
McDonald's employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
54% of McDonald's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
McDonald's employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
59% of McDonald's employees call their work environment positive
Environment

Joining McDonald's - Employee Onboarding

The prevailing opinion from employees about joining McDonald's is that the company was very prepared on their first day. McDonald's employees concluded that their overall onboarding experience was positive. 56% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

McDonald's KPIs and OKRs

McDonald's KPIs and OKRs are most clear in the Sales department and Operations department, whilst employees in Product and Customer Support departments think their goals least clear. Out of 193 McDonald's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 115 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes44%
No56%
Are the KPIs/OKRs for your department clear?

McDonald's CEO & Leadership

Chris Kempczinski McDonald's' CEO
61 /100

McDonald's CEO Awards and Recognitions

Top 15% Rated CEOs 2016

McDonald's’s CEO Chris Kempczinski started in this role in 2019. Chris’s approval rate is lower compared to CEOs at similar sized companies, putting Chris in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Chicago. Chris Kempczinski’s employees rank McDonald's in the Top 25% for Environment, in the Bottom 45% for Professional Development, and in the Bottom 40% for Office Culture. Kempczinski is generally unpopular with McDonald's employees, but ranks especially low with employees in the HR department, and by employees in the Customer Success department and employees in the Operations department. However, employees in the Legal department have a slightly more favorable view of the CEO. When compared to McDonald's’s competitors, Chris Kempczinski ranks below Starbucks CEO Howard Schultz.

McDonald's Leadership

The McDonald's Executive Team is rated a “C-” and led by CEO Chris Kempczinski, Chief Marketing and Digital Officer of World's Largest Independent Franchisee of McDonald's Dan Gertsacov, and Sr. Vice President and Chief People Officer Juan Marcos

  • Chris Kempczinski  CEO / President

    Chris Kempczinski CEO / President

    Chris Kempczinski serves as the CEO / President of McDonald's.

  • Dan Gertsacov Chief Marketing and Digital Officer of World's Largest Independent Franchisee of McDonald's

    Dan Gertsacov serves as the Chief Marketing and Digital Officer of World's Largest Independent Franchisee of McDonald of... read more

  • Juan Marcos Sr. Vice President and Chief People Officer

    Juan Marcos serves as the Sr. Vice President and Chief People Officer of McDonald's Corporation. Juan started at... read more

  • Karen King Executive Vice President, Chief Field Officer

    Karen King serves as the Executive Vice President, Chief Field Officer of McDonald's Corporation. Karen started at... read more

  • Dean Barrett Senior Vice President, Global Marketing

    Dean Barrett serves as the Senior Vice President, Global Marketing of McDonald's.

  • Ellen Caya Vice President, Internal Audit and Controls/Chief Audit Executive

    Ellen Caya serves as the Vice President, Internal Audit and Controls/Chief Audit Executive of McDonald's Corporation.... read more

  • Mathew Ajayi Vice President of Operations

    Mathew Ajayi serves as the Vice President of Operations of McDonald's Corporation. Mathew started at McDonald's... read more

  • Jim Sappington EVP Operations, Digital, & Technology

    Jim Sappington serves as the EVP Operations, Digital, & Technology of McDonald's Corporation. Jim started at McDonald's... read more

  • Robert Gibbs Chief Communications Officer and Executive Vice President of Corporate Relations

    Robert Gibbs serves as the Chief Communications Officer and Executive Vice President of Corporate Relations of... read more

McDonald's Salaries

How much does McDonald's pay?

How much do people at McDonald's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at McDonald's is $120,218, or $57 per hour, while the estimated median salary is $108,653, or $52 per hour.

At McDonald's, the highest paid job is a Director of Engineering at $229,887 annually and the lowest is a Sales Manager at $37,000 annually. Average McDonald's salaries by department include: Engineering at $179,598, Sales at $142,617, Legal at $129,136, and Operations at $81,067. Half of McDonald's salaries are above $108,653.

3656 employees at McDonald's rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 11023 ratings) while 3525 employees at McDonald's rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 3682 ratings).

Salaries contributed from McDonald's employees include job titles like Product Manager, Art Director, Brand Manager, and CS Rep. Comparably data has a total of 13 salary records from McDonald's employees.

Last updated today.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$85k
$85k17th Percentile
33rd Percentile
$107k
$107k33rd Percentile
50th Percentile
$162k
$162k50th Percentile
67th Percentile
$214k
$214k67th Percentile
83rd Percentile
$255k
$255k83rd Percentile
100th Percentile
$271k
$271k100th Percentile
$120,218*
Average Compensation
$108,653*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

McDonald's Salaries by City

McDonald's Salaries by Department

Explore McDonald's Salaries

Diversity & Inclusion at McDonald's

Diverse employees at McDonald's score the company 65/100 across various culture categories, placing McDonald's in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at McDonald's across various culture dimensions.

Ranked Culture the Highest

Women 74/100
Department - Business Development
Men 88/100
Department - Legal
Diverse Employees 82/100
Department - Legal

Ranked Culture the Lowest

Women 53/100
Department - HR
Men 52/100
Department - HR
Diverse Employees 48/100
Department - HR

McDonald's Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

McDonald's PTO

McDonald's' PTO and Vacation policy typically gives 0-10 days off a year with 62% of employees expected to be work free while out of office. Paid Time Off is McDonald's' 3rd most important benefit besides Healthcare when ranked by employees, with 23% of employees saying it is the most important benefit. McDonald's' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time27%
Vacation Policy23%
Office Meals16%
401k Contribution24%
Childcare10%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes38%
No62%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo15%
$1000 -$1500/mo14%
$500 -$1000/mo18%
Less than $500/mo36%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

McDonald's Careers

McDonald's Jobs

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Let McDonald's Know You Want To Work There

Overview of Candidates Interested in McDonald's on Comparably

Candidates By Department

All Industries
44%
Product
9%
Engineering
9%
Executive
7%
Sales
7%
Other
24%

Candidates By Location

Chicago
42%
Los Angeles
4%
Naperville
4%
San Francisco
2%
Dallas
2%
Other
44%

McDonald's Internship Program

Acquiring a position in McDonald's' Internship Program is generally does not offer internships. Why intern at McDonald's? Employees are not so happy at McDonald's and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. McDonald's employees say they’re never bored at work. Additionally, 49% have developed close friendships with their co-workers.

How difficult is it to get an internship at McDonald's?

Product
Operations
Customer Support
Sales
Very Difficult40%
Somewhat Difficult0%
Not Difficult20%
Difficult20%
Does Not Offer Internships20%
Answered by 5 Product Interns
Very Difficult43%
Somewhat Difficult14%
Not Difficult29%
Difficult0%
Does Not Offer Internships14%
Answered by 7 Operations Interns
Very Difficult9%
Somewhat Difficult27%
Not Difficult9%
Difficult0%
Does Not Offer Internships55%
Answered by 11 Customer Support Interns
Very Difficult17%
Somewhat Difficult17%
Not Difficult33%
Difficult0%
Does Not Offer Internships33%
Answered by 18 Sales Interns

Frequently Asked Questions regarding McDonald's

What is McDonald's address?

McDonald's location is at 110 N Carpenter St

Who is the CEO of McDonald's?

McDonald's CEO is Chris Kempczinski, their score by employees is 61

What is McDonald's eNPS?

The eNPS for McDonald's is -25

What is the salary for Designer in McDonald's?

Designer average salary in the US is 102k

What are the salaries in the Design in McDonald's?

The average salaries for Design in McDonald's is 110k

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