Ministry Brands – The coworkers are great, the customers are mostly great, management is event pretty great. The core issues come from executive level decisions being detached from our actual needs/issues. It feels like executive leadership has no idea what churches need, how churches work, or what they want. | Comparably

Ministry Brands – The coworkers are great, the customers are mostly great, management is event pretty great. The core issues come from executive level decisions being detached from our actual needs/issues. It feels like executive leadership has no idea what churches need, how churches work, or what they want.

Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
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EMPLOYEE
PARTICIPANTS
546
TOTAL
RATINGS
15844

The coworkers are great, the customers are mostly great, management is event pretty great. The core issues come from executive level decisions being detached from our actual needs/issues. It feels like executive leadership has no idea what churches need, how churches work, or what they want.

What do you like best about the leadership team?

Hard to say, don't really know much about most of them. But I like the ones I do know for the most part.

What are some of the best things about your team?

The sense of community and chemistry people have. The majority of people in this company at the individual contributor level tend to be genuinely nice people.

What is most positive about the culture and environment at your company?

The culture around work, and individual expectations (in my experience) tends to be healthy. Take time if you are sick, take time for your family, etc

Why do you feel undervalued and what would make you feel better about your compensation?

Underutilized would be the better word. Internal communication headaches lead to less sales opportunities for the company to make money, and in turn, myself to benefit from those sales.

What are some of the best things about your team?

The immediate group of people I work with are smart, capable, and passionate about what they do. Additionally, we all get along pretty well. My coworkers are one of the primary reasons I still work here. Hard days are better with a good team.

What are some of the best things about your team?

I really enjoy everyone on my immediate team, their energy and work ethic. I would even say some work themselves too hard. I also get along with many people in the larger "team" of the company. The people are one primary reasons I work here.

What does the leadership team need to get better at?

hold off on focusing on expansion, growing, and new products for awhile. Most of our current products and procedures are either broken, half functional, underpowered, or understaffed. Amplify can be something successful, but we are launching half finished products and making everyone mad at us.

What's going wrong and how can it be improved?

Some products are left unattended. Division amongst middle management on what the best plan of action is. Essentially no communication all between brands / departments at times. People in positions that they are not qualified for when we have holes in other teams that they could fill.

Why do you feel undervalued and what would make you feel better about your compensation?

People know that a lot of this company is underpaid compared to industry standard for their various positions. Sometimes it feels like leadership is taking advantage of people who want to work with ministries and paying them less for it. It also give the impression that our company is struggling.

What is most positive about the culture and environment at your company?

Honestly I don't feel like the "corporate" culture really amounts to much. Either because nobody cares or because it isn't communicated well. But I do feel like the company is full of employees who are pleasant to work with and work together on projects. The employees themselves make a good culture.

What's going wrong and how can it be improved?

We need to focus on building good products, testing them, and making sure the processes and resources to support those products are in place before we launch. Tt has felt like MB is always focused on quantity over quality. Customers are starting to figure it out, and competition is getting better.

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