Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
OVerall, it is a positive experience because I love my team and clients. The company itself could do better at keeping up with competitive salaries, perks and consistent leadership.
Briefly describe your overall experience at your company
Sadly, it is negative on most days due to constant system issues and a lack of support. Our clients are what make great days. Workloads have tripled for my team in the last 6 months (We have continued A Class service to our clients) with no increase in compensation. Hard to see that we are valued
What do you like best about the leadership team?
They have been transparent about upcoming changes.
What is most positive about the culture and environment at your company?
Working with my team and close co-workers
What makes you most happy at work?
I enjoy working with my co-workers and taking care of my clients.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay that matches the national average. Our salary is $30-40,000 lower than the national average.
What is most positive about the culture and environment at your company?
For our small company the culture is very positive. There is respect among co-workers and managers.
What are some of the best things about your team?
My team is quick to offer help, very knowledgeable, easy going, hard working and there for me whenever needed!
What are some of the best things about your team?
Our team works very well together. They are supportive, friendly, always willing to help and share tips to better serve our clients.
What does the leadership team need to get better at?
Better communication with employees and clients, pay scales correlating with the national averages, providing a product and updates that are not continually disrupting the products clients use and not portraying an implementation of the company as "frictionless" when it is far from that.
Why do you feel undervalued and what would make you feel better about your compensation?
1. I save the company money by not using the medical insurance, There should be a benefit added in for that savings. 2. Compensation should be at the level of the national average for a job category especially for individuals that are considered an expert in their job category.
What's going wrong and how can it be improved?
I am working for three different companies trying to juggle the names and platforms. It is very frustrating moving between each one and making sure sure through my busy day that I do not get them wrong. Support for issues "without the response of that's not my job" would be helpful.
Other Employee Reviews for Ministry Brands
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