Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
Working for MB has been a blessing and an answer to prayer. God brought the job I really needed at the perfect time. I love working with my manager and team-mates and I have enjoyed learning all the new skills. Processes can be slow and frustrating, which can impact customers, but I enjoy my job.
Briefly describe your overall experience at your company
MB is a great company to work for and provides opportunities for growth, and good work life balance. Unfortunately, leadership is hurried and shortsighted which causes confusion and a lack of trust in the vision and guidance of leadership. Too many projects/initiatives in place at the same time
Briefly describe your overall experience at your company
I love my job and the opportunities I have here. The current state of leadership and overall "vibe" of the company makes me nervous.
What do you like best about the leadership team?
The emphasis they place on work/life balance
What is the best part about your compensation package?
I'm really thankful for the flexible PTO offered
What is most positive about the culture and environment at your company?
The values and the priority of family first
What are some of the best things about your team?
The varied skills we all bring to the table
What makes you most happy at work?
Helping resolve customer problems and having positive interactions with them
What makes you most happy at work?
Being able to have a positive interaction with a customer
What makes you most happy at work?
Helping customers and clients. I love what we are able to provide to churches and ministries
Why do you feel undervalued and what would make you feel better about your compensation?
Knowing that I am compensated fairly compared to industry standards. The requirements for raises/merit increases are not clear or defined
Why do you feel undervalued and what would make you feel better about your compensation?
Our compensation compared to other companies is not pretty. I feel like I'm working my tush off to protect someone else's quarterly bonus, and yet my efforts are not appreciated.
What is most positive about the culture and environment at your company?
My manager and team wants to see me succeed, professionally and personally. There are areas to learn new skills and paths for professional advancement, even if the way forward is not at all clear
What are some of the best things about your team?
The team I work with genuinely cares about each other, as individuals. We care about the customer and work our hardest to make sure the customers needs are met to the best of our ability.
What does the leadership team need to get better at?
Better/clearer/realistic priorities, executing and implementing goals to completion before starting another project/goals. Too much "dust in the air" and too much transition at the same time. Communicate with support better to understand the needs of the client better
What are some of the best things about your team?
The team genuinely cares about the customer and each other. There is a deep sense of comradery that makes me feel appreciated and valued. My manager also cares about me on a personal level, and I don't feel like a cog in a corporate wheel
What is most positive about the culture and environment at your company?
The team I work with and the work I do with and for the customer are why I stay. Leadership doesn't always make sense to me in why they do what they do, but I love my job, and I love serving the customer.
What does the leadership team need to get better at?
Clear communication of goals and processes. Policies change all the time and we are not notified until it is too late and then we "get in trouble" for doing the wrong thing. We also need to finish and FULLY COMPLETE one project before starting a new project.
Other Employee Reviews for Ministry Brands
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