Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
I like it but it could be better. Everything has pros and cons but when you spend SO much time of your only life somewhere you want the pros to outweigh the cons. Pay, flexibility in schedule + time off, density and pace of workload, overtime are things that could be worked on.
What are some of the best things about your team?
We all laugh about the struggle together.
What are some of the best things about your team?
They can be sassy but sometimes its funny.
What makes you most happy at work?
Hearing from the regular customers (who are nice; not the mean ones).
What is most positive about the culture and environment at your company?
We give compliments/positive reinforcement (good job, you're doing great, thanks for helping, etc) and joke around together.
What is most positive about the culture and environment at your company?
There is a "we're all in this together" vibe, where only we understand what we are going through/care about.
Why do you feel undervalued and what would make you feel better about your compensation?
As support, especially after unify, I am doing multiple jobs but being paid for only 1. My duties have increased significantly yet my pay has remained the exact same.
What does the leadership team need to get better at?
Leadership meaning my manager or theirs - nothing. I believe they are trying their best given the circumstances. Leadership meaning executives need to stay true to their word and ask for the input of those whose lives they are impacting. Unify has negatively disrupted so many day-to-day routines.
Why do you feel undervalued and what would make you feel better about your compensation?
Support team just received 1.5-2% ANNUAL raises. They get ONE raise A YEAR and it was 2%. When the re-org happened, support picked up multiple tasks including carrying the weight of the entire client success team that was removed. Support is doing additional jobs without [proper] additional income.
What do you like best about the leadership team?
My manager? She's a good person and a good manager. She cares about me both as an employee and as a human being. That stuff matters and boosts morale. When a procedure change happens, she knows we will be upset and she shares in our concerns instead of just nodding while we discuss.
What's going wrong and how can it be improved?
The workload is nonstop and it makes it unbearable. Working hard is not the issue but it impacts work/life balance. We are losing Holidays, its so exhausting that I get off and have no energy to live life, I can't take a break during the day to breathe or think about at home life for a few minutes.
Other Employee Reviews for Ministry Brands
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