Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
I love my job and what I do, I don't like feeling like I am not appreciated or valued. There are changes that are happening that will directly impact my team and I have not been asked a single question regarding those changes or clients. I feel like Shield is close to falling.
Briefly describe your overall experience at your company
I enjoy my role and wouldn't change it, I would however change the pay. About a year ago, the VIP/RM and Occupational Health teams were pulled from under me with the notion that I would have more time to dedicate to support. I am still acting manager for both and my pay doesn't reflect it.
What are some of the best things about your team?
Reliability, accountability, willingness to pivot on a dime.
What is most positive about the culture and environment at your company?
People's willingness to listen when needed.
What's going wrong and how can it be improved?
I feel that I am underpaid and undervalued.
What are some of the best things about your team?
Their ability to adapt to whatever is thrown at them.
What does the leadership team need to get better at?
Making up positions that aren't needed. We have a very top heavy company.
What are some of the best things about your team?
My team is always willing to jump in and go the extra mile for our clients without being asked twice.
Why do you feel undervalued and what would make you feel better about your compensation?
With the job duties I currently have I feel that I am underpaid for what I take on. I would like to see my compensation become competitive with other people in my position in my area.
What's going wrong and how can it be improved?
I have been the go to person at Shield for a little over a year and have taught myself 95% of what I do. I would like to be compensated for all that I do and all of the extra that I do without complaint.
Why do you feel undervalued and what would make you feel better about your compensation?
Higher pay for all of the responsibilities that I currently have. I am an unspoken manager of a drug team as well as the RM team. I do not get to focus on "management" duties and I am still heavily involved in the day to day operation of multiple teams.
What does the leadership team need to get better at?
The main thing they could do is to understand what I do on a daily basis. I am on my 3rd director and not one of them has taken the time to sit with me to understand what my team does. I scheduled in meetings that consume my day including senior leadership meetings while other managers are not.
Why do you feel undervalued and what would make you feel better about your compensation?
I would feel better if I were paid for all of the many hats I have to wear daily. I feel that I should have an office for the meetings that I am in where I am asked to provide feedback but am unable to verbally reply because I am in the middle of the floor with the rest of my team.
Other Employee Reviews for Ministry Brands
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