Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
This company has the potential to do a lot of good. Currently, it is disorganized, without clear paths or processes. This is difficult for team members and clients. The values of the company seemed to have changed and the care and value for employees has gone by the wayside.
What is most positive about the culture and environment at your company?
The team truly cares about each other. They assist each other and check in when there are difficult situations. They band together under harsh conditions.
What are some of the best things about your team?
The Team is able to overcome adversity and provide quality support to our clients efficiently. They care about each other and look out for one another.
Why do you feel undervalued and what would make you feel better about your compensation?
There are a lot of conversations that include how the team is being appreciated and how much they are cared about but there is very little action that demonstrates this. Team Members are paid 15-20k less than the industry standard but thanked for their "passion."
What does the leadership team need to get better at?
Care and consideration for the work/life balance. Respecting the agreed upon terms when a team member is hired. Clear job descriptions that are accurate. There needs to be fundamental understanding of the workload that is placed on the team and how that impacts the team's day-to-day
What's going wrong and how can it be improved?
After the re-org, multiple steps are added to every process and issues are not being handled as efficiently as they can. There are promises that are made and no action completed. There is not an equal balance of work across departments, with some teams filling their day with outside activities.
Other Employee Reviews for Ministry Brands
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