One Medical Operations Department Employee Reviews

Great environment and team. Good company with good values

Review from Operations Dept

Overall excellent. Even in negative realms, they are always looking to improve.

Review from Operations Dept

It has been amazing. I've never been a part of a company that was so inherently good at its core. People underestimate (or don't know) how much of a difference a strong mission and a great company culture can make.

Review from Operations Dept

The great people and values of the company.

Review from Operations Dept

My current manager is flexible and understanding without being a pushover. She's supportive and easily recognizes our individual strengths, then encourages us to use them to support each other.

Review from Operations Dept

The Leadership Team has enacted some changes in the past few years that have really stream-lined workflows and clarified some tricky processes. It was much needed as until this point many of the processes we were working with were created using only the knowledge we had gained as a small company.

Review from Operations Dept

Our comp used to be poor, compared to industry standard. The company made significant positive changes this year, however. Our benefits improved significantly and our compensation is commensurate with experience. Starting out, it's still lower than standard but long-term employees are rewarded.

Review from Operations Dept

Our benefits package is fantastic - One Medical covers nearly 90% of insurance costs, and the coverage we receive is phenomenal. Paying ~$25 every other week for commercial medical/dental/vision coverage with a top insurer with one of the biggest networks in the nation is insanely competitive.

Review from Operations Dept

For the work, I believe we should be compensated more. The price of living in the Bay Area should also be taken into account.

Review from Operations Dept

Best team I've worked with in all my jobs combined.

Review from Operations Dept

We all have different strengths and weaknesses, so we're all able to help each other out and learn.

Review from Operations Dept

We recently started using the Korn Ferry competency framework to understand our strengths and areas of opportunity as it relates to our team. It's been helpful with career development and coaching strategy with our leaders and mentors internally.

Review from Operations Dept

The values and mission statement area all true. We truly work to help people in any way we can.

Review from Operations Dept

Really supportive of employees, tries to create a lot of team-building and opportunities for connection on local and national levels.

Review from Operations Dept

Everyone that works here, whether in a corporate position or in entry-level customer service roles, is passionate about changing the perception of Primary Care and creating a unique, positive patient experience.

Review from Operations Dept

The specific attention to details and finding the right candidate. Process was long though.

Review from Operations Dept

It's extremely thorough - you can tell that each person on the Hiring Team was very aligned to the competencies they were assessing. The interview process was thoughtful, communication of next steps was clear, and decisions were made quickly because everyone asked effective questions.

Review from Operations Dept

Fewer interviews overall. It's great that they want to make sure someone is a good fit, but the process takes months and you're often asked the same things several times by multiple different people. Additionally, you don't interview with the person who will become your direct manager.

Review from Operations Dept

Being around co-workers and knowing the type of job I am doing is helping others.

Review from Operations Dept

I'm able to work from home practicing telemedicine now, so the flexibility is fantastic. My colleagues and manager are amazing to work with. I really enjoy their on-line company. We all work well as a team.

Review from Operations Dept

I am able to directly affect change in the way our team operates. I'm given responsibility and never feel like I'm lacking development from my leaders.

Review from Operations Dept