Patra Corporation Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
My experience at Patra has been wonderful. I feel supported and recognized for my efforts.
Review from Customer Success Dept
What do you like best about the leadership team?
They provide all the tools and resources we need to be successful.
Review from Customer Success Dept
They are extremely understanding and work for a solution rather than any blame.
Review from Customer Success Dept
They do their best to include staff in decisions that will affect their role responsibilities and their experience at Patra.
Review from Customer Success Dept
The leadership of Patra is some of the best I've ever worked for. They empower and empathize with all employees, thinking about the big picture for the company and the employees.
Review from Customer Success Dept
They listen, they care and they respect everyone and their contributions in the company.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The flex PTO and the partnership with Garner.
Review from Customer Success Dept
Flexible/Unlimited PTO is great benefit and it can actually be used. Management and leadership make sure we maintain a work/life balance.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel that my growth with the company does not show with advancement in pay or title.
Review from Customer Success Dept
What are some of the best things about your team?
Supportive, willing to assist, provide knowledge and positive outlook
Review from Customer Success Dept
Best thing is they are all collaborate and positive.
Review from Customer Success Dept
Everyone cares about each other. There is no competitive nature amongst coworkers, and everyone feels they have an opportunity for growth.
Review from Customer Success Dept
We collaborate very well and foster a playful and fun environment but we still get our jobs done and done well.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone is kind to one another and willing to help.
Review from Customer Success Dept
Focusing and fostering a culture around work/life balance.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I was able to speak with multiple layers of managers.
Review from Customer Success Dept
Meeting all of the managers
Review from Customer Success Dept
It was very transparent. I knew the flow of the whole process and where I was the whole way through.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Making our clients happy and working with our team.
Review from Customer Success Dept
Being paid well and the ability to take time off.
Review from Customer Success Dept
Feeling like the work I do matters.
Review from Customer Success Dept
Knowing that my voice is heard. Whether it's an idea to improve a process/procedure or an idea to better educate or bring awareness to employees about something. All ideas are listened to and if it makes sense put into action.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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