PetSmart – Corporate attitude of some leaders is absolutely terrible, worrying more about signing up customers' emails that having a knowledgeable staff. Certain managers can't even recommend a bad of dogfood to customers but will get on your case if you're below 40% email signup rate.... ridiculous. | Comparably

PetSmart – Corporate attitude of some leaders is absolutely terrible, worrying more about signing up customers' emails that having a knowledgeable staff. Certain managers can't even recommend a bad of dogfood to customers but will get on your case if you're below 40% email signup rate.... ridiculous.

PetSmart Claimed Company
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more
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Corporate attitude of some leaders is absolutely terrible, worrying more about signing up customers' emails that having a knowledgeable staff. Certain managers can't even recommend a bad of dogfood to customers but will get on your case if you're below 40% email signup rate.... ridiculous.

Why do you feel undervalued and what would make you feel better about your compensation?

Target next door pays $15/hr start.

What is most positive about the culture and environment at your company?

Taking care of the animals. Most of the co-workers are nice.

What makes you most happy at work?

Taking care of cool animals, interacting with most of my co-workers.

What are some of the best things about your team?

Most of the team is awesome. Some of the new management, not so much.

What does the leadership team need to get better at?

Care more about the customers. Make sure the staff is properly trained in selling and recommending the products sold in the stores. Loose some of the corporate attitude

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