Comparably Awards
PetSmart Claimed Company
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more
HR or Marketing? Claim Your Free Employer Account
As a dog bather it is a pretty high paced work environment. I love being a bather but I believe that the amount of responsibilities placed on bathers is too much. There should be changes in policy with nail appointment walk-ins and having the last appointment no later than 4:00 in the afternoon.
What are some of the best things about your team?
My team constantly has my back. They reinforce policy when customers are rude and constantly support eachother.
What is most positive about the culture and environment at your company?
The environment in the salon is friendly and has a family feel to it. Seeing my coworkers makes me excited to go to work everyday.
What did you like most about the interview process?
I liked the preparation the managers gave and the different options in the store. At first I applied to be in the hotel, my manager suggested I would have fun as a bather and they were right.
What do you like best about the leadership team?
I like how my salon manager has my back mostly but as for the store manager, they slack off and do not prepare new people well. They throw the responsibility of training someone onto people who are too busy to properly do so.
What makes you most happy at work?
The regulars that come in, especially if their dog is anxious and feels comfortable with you. There is no better feeling than earning the trust of a dog. My coworkers are incredible and even when the store manager disagrees with us, my salon manager has my back.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel very undervalued as a bather. The pay as a starting salary is fine but the wage should be raised considering bathers are the ones that not only take up to 6 dog appointments a shift, but also are responsible for random walk-in appointments no matter what they're schedule is.
Other Employee Reviews for PetSmart
×