Working At Rent-A-Center - Ask a Question | Comparably
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Q&A With Rent-A-Center Employees

We are not in the retail business. We're in the relationship business… relationships built on respect. We believe in creating a culture of service that respects the lives of our customers and coworkers. In return they believe in us as well. Each and every one of our team members lives up to the highest standards of service. Behind all of our good efforts are great people. Championing our core values of: Having a Winning Spirit - We work hard and are self-motivated to exceed epectations. Acting with a Servants Heart - We have a passion for making good things happen for all. Treating Others How We Want to Be Treated - We treat one another with respect, humility and consideration.

How employees describe working at Rent-A-Center

High pressure to perform , long hours, but if you have the right direct management it is rewarding

Posted 18 days ago

The dms are far from reality! They pish you to your breaking point daily! They text your personal cell or call the store cussing at you and demeaning in person! I have never seen such a toxic place! They only care about numbers that had been generated over 20yrs. Fire dms

none of it its bad

How to communicate with your customers and explaining the rent process the rental process clearly

The job itself is fine and i usually have enjoyed it, however since our DM switch it has become a place of constant retaliation from him and belittlement

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What it's like to work at Rent-A-Center

  • Rent-A-Center employees generally work 9.3 hrs a day
  • Employees at Rent-A-Center report the work pace is comfortably fast
  • 73% of Rent-A-Center employees look forward to interacting with their team every day
  • Rent-A-Center employees most often take 0-10 paid vacation and sick days each year
  • 30% of Rent-A-Center employees report they are happy with their work life balance
  • Rent-A-Center employees never get valuable feedback on how to improve at work
  • 61% of Rent-A-Center employees call their work environment positive

Q&A With Rent-A-Center Employees

Aggregated Employee Answer on Comparably

  • Rent-A-Center employees rate their overall benefits a D+ and most of them think the perks are Good. 54% of Rent-A-Center employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation, and most of the employees believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregated Employee Answer on Comparably

  • 50% of the same employees also feel like Rent-A-Center is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Rent-A-Center.

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Aggregated Employee Answer on Comparably

  • Rent-A-Center employees rate their manager a C- or 62/100 and the majority believe their manager truly cares about them as a person. Most of the employees (86%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Rent-A-Center employees rates their pay and overall compensation a C- or 58/100. 51% of employees believe they are paid fairly and 100% of employees get raises every year.

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Curious about what work's like at Rent-A-Center?

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Should I work at Rent-A-Center?

35% of Rent-A-Center employees would encourage their friends to become coworkers, whereas 10% are neutral and 55% would not recommend working at Rent-A-Center to their friends.

-20
eNPS Score
35%Promoters
10%Passive
55%Detractors

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