Sago Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
I love that the team is approachable, fun and energetic. Everyone seems to be 100% invested in success, and that's infectious :)
Review from Customer Success Dept
The genuine concern for our company as a whole
Review from Customer Success Dept
They are always accessible to hear you out
Review from Customer Success Dept
Everyone is very friendly and usually willing to accommodate
Review from Customer Success Dept
The leadership team is accessible. There are no barriers to speaking directly with them.
Review from Customer Success Dept
What does the leadership team need to get better at?
Leadership spends too much time in meetings. We are short-staffed and need them to work on recruiting. We cannot handle the number of calls needed with our skeleton crew. We have one team lead per recruiter.
Review from Customer Success Dept
What is the best part about your compensation package?
I have the opportunity to increase my earnings the harder I work. At the same time, the base salary is comparable to similar organizations.
Review from Customer Success Dept
it is in line with the market trend
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We're the backbone of the company yet have to take on side jobs to make ends meet. We should be paid fairly. Our pay shows our lack of value in. Others receive bonuses based on studies WE work hard to recruit, yet we receive nothing. We're being replaced w/ cheap labor from Nicaragua.
Review from Customer Success Dept
I feel like we deserve more than we get for raises, I feel like our insurance is too high.
Review from Customer Success Dept
Hourly full time employees are paid drastically low, especially in this awful economy
Review from Customer Success Dept
What are some of the best things about your team?
My team is compassionate and reliable.
Review from Customer Success Dept
They are whip-smart, kind, dedicated and professional
Review from Customer Success Dept
My coworkers are understanding and caring. We are all overloaded and stressed to the max and try to help each other whenever possible.
Review from Customer Success Dept
We get along so well and have each others backs
Review from Customer Success Dept
My team understands each other and does not shy away from asking team and looking after each other
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
We have a can-do culture.
Review from Customer Success Dept
I appreciate The support offered interdepartmentally
Review from Customer Success Dept
I dont have anything good to say right now
Review from Customer Success Dept
Its very friendly & at the time same very comfortable. You can reach out to anyone
Review from Customer Success Dept
People generally aren't pushy and mean/rude. People are usually willing to assist you when in need of guidance
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Every Day is Different! I can count on being presented with fun challenges to satisfy client needs.
Review from Customer Success Dept
My work! It is challenging and keeps me on my toes
Review from Customer Success Dept
When our hard work turns out to be a successful project!
Review from Customer Success Dept
Working remotely but still feeling completely connected with my team.
Review from Customer Success Dept
What's going wrong and how can it be improved?
We are overworked. There are way too many studies for the number of recruiters. Everyone is a supervisor who tells us what to do but does not HELP get it done. We are suffering and I worry the few coworkers I have left will quit.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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