The Salvation Army Competitors | Comparably
The Salvation Army Claimed Company
The Salvation Army's mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We do that in nearly every zip code of the United States, providing food, housing assistance, substance abuse recovery programs, domestic violence assistance, after school programs for youth, summer camps, senior programming, and more. read more
EMPLOYEE
PARTICIPANTS
611
TOTAL
RATINGS
5628
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The Salvation Army Competitors

The Salvation Army competitors include Marriott, Goodwill, Red Cross and savers. The Salvation Army ranks 2nd in CEO Score on Comparably vs its competitors. See below how The Salvation Army compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
4th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
5th

See The Salvation Army Culture vs Competitors:

The Salvation Army Competitors
RankCompanyScore
1Marriott67
2Goodwill65
3The Salvation Army63
4Red Cross61
5savers59

The Salvation Army Competitors at a Glance

Product Quality Score Comparison

The Salvation Army Ranks 4th in Product Quality Score

313 Customers rate The Salvation Army's Product Quality Score a 3.1/5, which ranks it 4th against its competitors, below savers.

  1. 1st
    Red Cross
    4 / 5
  2. 2nd
    Marriott
    3.5 / 5
  3. 3rd
    savers
    3.3 / 5
  4. 4th
    The Salvation Army
    3.1 / 5
  5. 5th
    Goodwill
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Red Cross80
2Marriott71
3savers66
4The Salvation Army62
5Goodwill59
NPS Comparison

The Salvation Army Ranks 3rd in Net Promoter Score

306 Customers rate The Salvation Army's Net Promoter Score a -6, which ranks it 3rd against its competitors, below savers. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend The Salvation Army to a friend?”.

  1. 1st
    Marriott
    15
  2. 2nd
    savers
    -4
  3. 3rd
    The Salvation Army
    -6
  4. 4th
    Goodwill
    -16
NPS Comparison
RankCompany Score
1Marriott15
2savers-4
3The Salvation Army-6
4Goodwill-16
Pricing Score Comparison

The Salvation Army Ranks 4th in Pricing Score

267 Customers rate The Salvation Army's Pricing Score a 2.9/5, which ranks it 4th against its competitors, below savers.

  1. 1st
    Red Cross
    3.5 / 5
  2. 2nd
    Marriott
    3.4 / 5
  3. 3rd
    savers
    3 / 5
  4. 4th
    The Salvation Army
    2.9 / 5
  5. 5th
    Goodwill
    2.7 / 5
Pricing Score Comparison
RankCompany Score
1Red Cross70
2Marriott69
3savers61
4The Salvation Army58
5Goodwill55
Customer Service Comparison

The Salvation Army Ranks 5th in Customer Service

247 Customers rate The Salvation Army's Customer Service a 3/5, which ranks it 5th against its competitors, below Goodwill.

  1. 1st
    Red Cross
    3.5 / 5
  2. 2nd
    Marriott
    3.4 / 5
  3. 3rd
    savers
    3.3 / 5
  4. 4th
    Goodwill
    3 / 5
  5. 5th
    The Salvation Army
    3 / 5
Customer Service Comparison
RankCompany Score
1Red Cross70
2Marriott68
3savers66
4Goodwill60
5The Salvation Army60
Overall Culture Score Comparison

The Salvation Army Ranks 3rd in Overall Culture Score

611 Employees rate The Salvation Army's Overall Culture a 63/100, which ranks it 3rd against its competitors, below Goodwill. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Marriott
    67 / 100
  2. 2nd
    Goodwill
    65 / 100
  3. 3rd
    The Salvation Army
    63 / 100
  4. 4th
    Red Cross
    61 / 100
  5. 5th
    savers
    59 / 100
Overall Culture Score Comparison
RankCompany Score
1Marriott67
2Goodwill65
3The Salvation Army63
4Red Cross61
5savers59
eNPS Comparison

The Salvation Army Ranks 3rd in Employee Net Promoter Score

502 Employees rate The Salvation Army's Employee Net Promoter Score a -8, which ranks it 3rd against its competitors, below Goodwill. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at The Salvation Army to a friend?”.

  1. 1st
    Marriott
    6
  2. 2nd
    Goodwill
    -7
  3. 3rd
    The Salvation Army
    -8
  4. 4th
    savers
    -33
  5. 5th
    Red Cross
    -100
eNPS Comparison
RankCompany eNPS
1Marriott6
2Goodwill-7
3The Salvation Army-8
4savers-33
5Red Cross-100
Gender Score Comparison

The Salvation Army Ranks 2nd in Gender Score

87 Employees rate The Salvation Army's Gender Score a 65/100, which ranks it 2nd against its competitors, below Marriott. The Gender Score tracks how positively women rate their experience at The Salvation Army.

  1. 1st
    Marriott
    66 / 100
  2. 2nd
    The Salvation Army
    65 / 100
  3. 3rd
    Goodwill
    62 / 100
  4. 4th
    savers
    58 / 100
Gender Score Comparison
RankCompany Score
1Marriott66
2The Salvation Army65
3Goodwill62
4savers58
Diversity Score Comparison

The Salvation Army Ranks 3rd in Diversity Score

50 Employees rate The Salvation Army's Diversity Score a 61/100, which ranks it 3rd against its competitors, below savers. The Diversity Score tracks how positively diverse employees rate their experience at The Salvation Army.

  1. 1st
    Marriott
    68 / 100
  2. 2nd
    savers
    64 / 100
  3. 3rd
    The Salvation Army
    61 / 100
  4. 4th
    Goodwill
    58 / 100
Diversity Score Comparison
RankCompany Score
1Marriott68
2savers64
3The Salvation Army61
4Goodwill58
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