The Salvation Army Employee Reviews
Out of 698 The Salvation Army employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping The Salvation Army improve their work culture. The Communications team, with 96% positive reviews, reports the best experience at The Salvation Army compared to all other departments at the company. The Sales team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept · Posted 10 days ago
What do you like best about the leadership team?
They react to my issues when contacted
Kind caring compassiknate and imbested in emoloyees wellbeing
Getting it done and being helpful
they are there for me
openness and availability spirituality fairness
What does the leadership team need to get better at?
to be supportive to the workers
Working as a team and valuing their employees
They need new empathetic and kind people
Review from Admin Dept
Pay us for standing in the cold all at $11 hour we worked for
Review from Customer Success Dept
Communications with employees and stop playing favorites to certain associates.
What is the best part about your compensation package?
Healthcare is the best part. and a great 401K plan.
Acrual of sick time & vacation pay. Would be easier for everyone if all closed holidays are decided & anounced by January 1st. (it changes yearly)
After 5 years I will be vested and get retirement. Something that I truly need.
Medical Benefits and stock benefits
Vacation time is really good
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I personally feel undervalued since I am doing the work of 3ish other people while only getting paid 8.50 a hour
Posted 10 days ago
If upper management and the CEO was more involved in the day to day practices of the agency, instead of letting the Clinical Manager Carolyn and Ashley Williams (Quality Assurance) complete all of the managerial practices. There is no middle ground when it comes to making choices that impact workers
Review from Customer Support Dept · Posted 10 days ago
Higher rate of pay for position
I would feel better if I was paid
At least some bonus will be nice
What are some of the best things about your team?
They are all super sweet and kind
Posted 10 days ago
I loved my clients and many of my coworkers.
Review from Customer Support Dept · Posted 10 days ago
I only had 2 other coworkers that I enjoyed working with. They were the only ones that would do their jobs.
Review from Customer Success Dept · Posted 25 days ago
That we all work together as a team
They care deeply about the people we serve
What do your coworkers need to improve and how could you work together better?
Sympathy and being realistic of the obvious.
Speak english more often here
Fair pay check or court room pay check
Review from Customer Success Dept
Team work. If everyone would stop complaining and just got together as a team. Not a specific group.of friends then work would get done
Review from Operations Dept
My coworkers aren't the problem; MANAGEMENT NEEDS TO RETIRE OR BE RETRAINED. Pizza doesn't make up for or show appreciation to employees who had heat strokes
What is most positive about the culture and environment at your company?
It's the people I work with every day, trying to cut through the corporate bureaucracy.
The customers are the best part
My peers in management and the staff in my department.
Fellow part timers being supportive and trying to make sales goals.
The people of whom I served.
What needs to change to make the company culture better?
The management needs to be honest and make sure monitors are doing thir jobs. How do someone in a wheelchair search and wand and do clothes?
Review from Customer Success Dept · Posted 25 days ago
Better processes to allow fast decisions
The managers the training and the protocols
Review from Admin Dept
Fair enough pay check we worked for
Review from Customer Success Dept
Get with the 21st century; stop blaming staff for management errors; stand up for your staff when customers are berating/cussing/threatening them!:
What did you like most about the interview process?
How simple the questions were
Posted 10 days ago
It was smooth, but I wish I had known how badly managed it was before I hired into the position.
Review from Customer Support Dept · Posted 10 days ago
It seemed to be a very positive place to work and made you think you were making a difference in people's life. Getting them in a place they could call home.
Review from Customer Success Dept · Posted 25 days ago
That they got back to me quick
I got to talk to the people I would be working with
What would you improve about your company's interview process?
10 weeks to get hired?! It's retail, minimum wage; complete lack of communication between corporate and local
Dont just throw people out there
There are forms pre signed for the hiring process.
Let the professionals (not the officers) do the interview. A person should not be hired because they had a cute dress on. One gentleman (who was qualified for the position) was not hired because his shirt was wrinkly.
Be on time, I was offered a salary that was changed at date of hire, very unprofessional
Review from Operations Dept
What makes you most happy at work?
The head cashier she is so sweet to me
Posted 10 days ago
Dealing with are regular customers
Helping people in need get the resources they need.
deal with friendly and lovely custoners
Feeling like I was part of a team
What's going wrong and how can it be improved?
I believe some clients did well in the agency but many complained about the facility being mismanaged and not ran properly due to unprofessional staff and favoritism.
Review from Customer Support Dept · Posted 10 days ago
Verbal emotional abuse. No support from superiors.
Review from Admin Dept
I worked ten days and got paid for three not fair at all
Review from Customer Success Dept
Get rid of Major Doreen and Daniel they get off on intimating staff Freeman
Please contact be, I have written a POV article
What do you like best about your company?
The company is able to help families in need.
Review from Sales Dept
Some of the co workers are very helpful
Review from Operations Dept
What would you most like to see improved at your company?
More community support for the programs.
Review from Admin Dept
The advertised goals of the company put into use in the community.
Review from Sales Dept