The Salvation Army Employee Reviews
Out of 672 The Salvation Army employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping The Salvation Army improve their work culture. The Communications team, with 96% positive reviews, reports the best experience at The Salvation Army compared to all other departments at the company. The Sales team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Kind caring compassiknate and imbested in emoloyees wellbeing
Getting it done and being helpful
they are there for me
openness and availability spirituality fairness
They are very supportive when needed
What does the leadership team need to get better at?
to be supportive to the workers
Working as a team and valuing their employees
They need new empathetic and kind people
Review from Admin Dept
Pay us for standing in the cold all at $11 hour we worked for
Review from Customer Success Dept
Communications with employees and stop playing favorites to certain associates.
What is the best part about your compensation package?
Acrual of sick time & vacation pay. Would be easier for everyone if all closed holidays are decided & anounced by January 1st. (it changes yearly)
After 5 years I will be vested and get retirement. Something that I truly need.
Medical Benefits and stock benefits
Vacation time is really good
Review from Sales Dept
Affordable health and dental insurance package. Free life insurance is also nice.
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
At least some bonus will be nice
Not lying on timesheets and taking away worked time for starters. Not taking holidays away when theyre given in advance.
Review from Sales Dept
It's not that kind of job working for the salvation army. As far as I know, anyway. No one has mentioned benefits probably because I am part-time
After I had a consultant do a salary analysis of my position in my region of the country I learned that my salary is not competitive with others in my industry. I recruited a full staff in the middle of a national staff shortage in my industry, and increased program fee revenues in my department.
Micromanaging and no room to grow because of superiors inferiority complex and unstable work flow.
Review from Admin Dept
What are some of the best things about your team?
Comunication maybe or listen sometimes
Good hearted and good workers well most
Review from Operations Dept
Meetings every week- completely pointless
We work together great also solving problems together
The other cashiers are ready to help at any given moment. Very friendly. Gets the job done.
What do your coworkers need to improve and how could you work together better?
Sympathy and being realistic of the obvious.
Speak english more often here
Fair pay check or court room pay check
Review from Customer Success Dept
Team work. If everyone would stop complaining and just got together as a team. Not a specific group.of friends then work would get done
Review from Operations Dept
My coworkers aren't the problem; MANAGEMENT NEEDS TO RETIRE OR BE RETRAINED. Pizza doesn't make up for or show appreciation to employees who had heat strokes
What is most positive about the culture and environment at your company?
The customers are the best part
My peers in management and the staff in my department.
Fellow part timers being supportive and trying to make sales goals.
The people of whom I served.
There is none here at this location
What needs to change to make the company culture better?
Better processes to allow fast decisions
The managers the training and the protocols
Review from Admin Dept
Fair enough pay check we worked for
Review from Customer Success Dept
Get with the 21st century; stop blaming staff for management errors; stand up for your staff when customers are berating/cussing/threatening them!:
Learn how to treat the workers
What did you like most about the interview process?
Felt personal and positive at the time
Thorough and well done by manager
Review from Operations Dept
The simplicity and ease of the interview
I got my job offer within an hour of my interview and it was somewhat fast
At the time before the new staff came it was honestly fair
Review from Admin Dept
What would you improve about your company's interview process?
10 weeks to get hired?! It's retail, minimum wage; complete lack of communication between corporate and local
Dont just throw people out there
There are forms pre signed for the hiring process.
Let the professionals (not the officers) do the interview. A person should not be hired because they had a cute dress on. One gentleman (who was qualified for the position) was not hired because his shirt was wrinkly.
Be on time, I was offered a salary that was changed at date of hire, very unprofessional
Review from Operations Dept
What makes you most happy at work?
deal with friendly and lovely custoners
Feeling like I was part of a team
Driving company truck and dealing with ppl
Review from Operations Dept
I don't know how the customers perceive the store. I don't shop there knowing how they treat us and how jam packed the clothes are . You can't even see the items and nothing is washed or cleaned
Helping people and meeting new people
What's going wrong and how can it be improved?
Verbal emotional abuse. No support from superiors.
Review from Admin Dept
I worked ten days and got paid for three not fair at all
Review from Customer Success Dept
Get rid of Major Doreen and Daniel they get off on intimating staff Freeman
Please contact be, I have written a POV article
Prices are to high to be a thrift store
What do you like best about your company?
The company is able to help families in need.
Review from Sales Dept
Some of the co workers are very helpful
Review from Operations Dept
What would you most like to see improved at your company?
More community support for the programs.
Review from Admin Dept
The advertised goals of the company put into use in the community.
Review from Sales Dept