The Salvation Army Culture | Comparably
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The Salvation Army Claimed Company
The Salvation Army's mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We do that in nearly every zip code of the United States, providing food, housing assistance, substance abuse recovery programs, domestic violence assistance, after school programs for youth, summer camps, senior programming, and more. read more
EMPLOYEE
PARTICIPANTS
611
TOTAL
RATINGS
5628

The Salvation Army Company Culture

The Salvation Army Culture

This score is derived from employee ratings & reviews
3.0/5
The Salvation Army's Overall Culture is rated C-

Top Rated Culture Dimensions

The Salvation Army CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Commissioner Kenneth G. Hodder The Salvation Army's CEO
Commissioner Kenneth G. Hodder
66 /100

Diversity at The Salvation Army

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at The Salvation Army have rated Office Culture, Team, and Outlook as the highest categories they have scored

Women at The Salvation Army

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at The Salvation Army have rated Team, Work Culture, and Outlook as the highest categories they have scored

The Salvation Army eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-8

The Salvation Army employees are -8% more likely to recommend The Salvation Army as a great place to work

38%Promoters
16%Passives
46%Detractors

Working at The Salvation Army

Working at The Salvation Army is rated below average by 611 employees, across various culture dimensions. The Salvation Army employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting The Salvation Army’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Washington, DC. See below in detail how working at The Salvation Army was rated by employees.

Overall Company Culture at The Salvation Army

C-

Overall Company Culture at The Salvation Army is rated C-

Last updated 11 days ago

Bottom
35%

The Salvation Army ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 611 Employees

View Results
0
20
40
60
80
100
Communications
86
Communications86
Marketing
85
Marketing85
Admin
73
Admin73
Customer Support
73
Customer Support73
Finance
69
Finance69
Operations
62
Operations62
Sales
56
Sales56
Customer Success
41
Customer Success41

The Salvation Army Employee Reviews

Out of 672 The Salvation Army employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping The Salvation Army improve their work culture.

68%
32%
Positive Reviews68%
Constructive Feedback32%

Positive Reviews From The Salvation Army Employees

  • What makes you most happy at work?
    deal with friendly and lovely custoners
  • What are some of the best things about your team?
    Comunication maybe or listen sometimes
  • What do you like best about the leadership team?
    Kind caring compassiknate and imbested in emoloyees wellbeing

Constructive Feedback From The Salvation Army Employees

  • What does the leadership team need to get better at?
    to be supportive to the workers
  • Why do you feel undervalued and what would make you feel better about your compensation?
    At least some bonus will be nice
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Not lying on timesheets and taking away worked time for starters. Not taking holidays away when theyre given in advance.

The Salvation Army Company Information

The Salvation Army Company Overview

The Salvation Army's mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We do that in nearly every zip code of the United States, providing food, housing assistance, substance abuse recovery programs, domestic violence assistance, after school programs for youth, summer camps, senior programming, and more.

The Salvation Army was founded in 1865 and its current CEO is Commissioner Kenneth G. Hodder. Since its inception 161 years ago, The Salvation Army has grown to 60000 employees.

The Salvation Army Mission, Vision & Values

The Salvation Army Mission Statement

The Salvation Army was founded as a church in 1865 London, England. The mission of The Salvation Army is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army Central Oklahoma hosts Sunday morning and evening worship services as well as a Tuesday evening prayer service.

The Salvation Army Vision Statement

As disciples of Jesus Christ, we will be a Spirit-filled, radical, growing movement, with a burning desire to lead people into a saving knowledge of Jesus Christ, actively serve the community, and fight for social justice.

The Salvation Army Values

  • Integrity
  • Accountable
  • Compassion
  • Passionate
  • Respect
  • Bold

Sustainability and Corporate Social Responsibility at The Salvation Army

This Environmental and Sustainability Policy outlines the commitments made by The Salvation Army to
minimise any negative environmental impacts of its activities. This policy is in line with its Territorial
Positional Statement on the Environment. The policy outlines the methodology chosen to ensure it
meets its commitments.

Whether it is fire, flood or family crisis, supporting our isolated farmers, finding a safe bed for the homeless or providing leading drug, alcohol and gambling recovery services, your philanthropic support means we can offer comprehensive care and assistance to those in greatest need.

The need in our communities is great, but with your philanthropic investment, we can partner together to create real, lasting change now and for our future generations.

Headquarter615 Slaters Ln
Alexandria, VA 22314
United States of America
Websitewww.salvationarmyusa.org/
Founding Date1865
Tel703-299-5500
Company StatusPrivate
Social Sites

The Salvation Army Competitors

The Salvation Army competitors include Marriott, Goodwill, Red Cross, and savers. The Salvation Army ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how The Salvation Army compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Marriott's Logo
    Marriott
    3.5/5
  2. #2
    Goodwill's Logo
    Goodwill
    3.2/5
  3. #3
    The Salvation Army's Logo
    The Salvation Army
    3.0/5
  4. #4
    Red Cross' Logo
    Red Cross
    2.8/5
  5. #5
    savers' Logo
    savers
    2.6/5
  • Culture Video

The Salvation Army Employees

The Salvation Army has 60000 employees. 611 employees at The Salvation Army have reviewed The Salvation Army across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.

Overall, the 611 The Salvation Army employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at The Salvation Army are mostly dissatisfied with their total compensation at The Salvation Army, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at The Salvation Army are generally satisfied with their team. 611 Participants grade the quality of their coworkers a C-. Half of them believe the meetings at The Salvation Army are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at The Salvation Army believe the environment at The Salvation Army is positive. Most Participants believe the pace of work at The Salvation Army is comfortably fast. About 77% of the employees at The Salvation Army work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at The Salvation Army are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
The Salvation Army employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at The Salvation Army report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at The Salvation Army have 1 meeting
Meetings
A Day in the Life
73% of The Salvation Army employees look forward to interacting with their team every day
Coworkers
A Day in the Life
The Salvation Army employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of The Salvation Army employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
The Salvation Army employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of The Salvation Army employees call their work environment positive
Environment

Joining The Salvation Army - Employee Onboarding

The prevailing opinion from employees about joining The Salvation Army is that the company was very prepared on their first day. The Salvation Army employees concluded that their overall onboarding experience was positive. 55% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

The Salvation Army KPIs and OKRs

At The Salvation Army 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of The Salvation Army's KPIs and OKRs is essential for its success. Out of 23 The Salvation Army employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 13 have said yes.

AnswerPercent
Yes57%
No43%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

The Salvation Army CEO & Leadership

The Salvation Army CEO - Commissioner Kenneth G. Hodder

Commissioner Kenneth G. Hodder The Salvation Army's CEO
66 /100

The Salvation Army’s CEO Commissioner Kenneth G. Hodder started in this role in 2020. Commissioner’s approval rate is lower compared to CEOs at similar sized companies, putting Commissioner in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Washington, DC. Commissioner Kenneth G. Hodder’s employees rank The Salvation Army in the Top 50% for Environment, in the Bottom 45% for Outlook, and in the Bottom 40% for Manager. Kenneth G. Hodder is generally unpopular with The Salvation Army employees, but ranks especially low with employees in the Customer Success department, and by employees identified with Other ethnicities and employees with 6 to 10 Years experience. However, employees with the company for Over 10 Years have a slightly more favorable view of the CEO. When compared to The Salvation Army’s competitors, Commissioner Kenneth G. Hodder ranks below Marriott CEO Anthony Capuano.

The Salvation Army Leadership

The The Salvation Army Executive Team is rated a “C-” and led by CEO Commissioner Kenneth G. Hodder, National Community Relations & Development Director Dale Bannon, and Executive Director K Mathews

  • Commissioner Kenneth G. Hodder  CEO / President

    Commissioner Kenneth G. Hodder CEO / President

    Commissioner Kenneth G. Hodder serves as the National Commander for The Salvation Army in the United States. A... read more

  • Dale Bannon National Community Relations & Development Director

    Dale Bannon has twenty years of nonprofit executive leadership experience and currently serves as the National... read more

  • K Mathews Executive Director

    K Mathews serves as the Executive Director for The Salvation Army. K started at The Salvation Army in May of 2017. K is... read more

  • John Sebby Executive Director of Development

    John Sebby serves as the Executive Director of Development for The Salvation Army. John started at The Salvation Army in... read more

  • Joshua Dickerson Executive Director

    Joshua Dickerson serves as the Executive Director for The Salvation Army. Joshua started at The Salvation Army in... read more

  • Albert Dyer Executive Director

    Albert Dyer serves as the Executive Director for The Salvation Army. Albert started at The Salvation Army in October of... read more

  • Steve Allen Executive Director of Development

    Steve Allen serves as the Executive Director of Development for The Salvation Army. Steve started at The Salvation Army... read more

  • Victor Estudiante Executive Director

    Victor Estudiante serves as the Executive Director for The Salvation Army. Victor started at The Salvation Army in... read more

  • Beckie Wach Executive Director

    Beckie Wach serves as the Executive Director for The Salvation Army. Beckie started at The Salvation Army in September... read more

Diversity & Inclusion at The Salvation Army

Diverse employees at The Salvation Army score the company 61/100 across various culture categories, placing The Salvation Army in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at The Salvation Army across various culture dimensions.

Equal Opportunity Employment:,,The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.,,,Non-Discrimination in Programs and Services:,,In providing its programs and services, The Salvation Army is committed to accommodating all those in need without unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic in accordance with our capacity to help.

Ranked Culture the Highest

Women 92/100
Department - Marketing
Men 81/100
Tenure - Less Than 1 Year
Diverse Employees 72/100
Department - Marketing

Ranked Culture the Lowest

Women 41/100
Department - Customer Success
Men 51/100
Tenure - 2 to 5 Years
Diverse Employees 47/100
Department - Customer Success

The Salvation Army Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy

The Salvation Army PTO

The Salvation Army's PTO and Vacation policy typically gives 0-10 days off a year with 73% of employees expected to be work free while out of office. Paid Time Off is The Salvation Army's most important benefit besides Healthcare when ranked by employees, with 37% of employees saying it is the most important benefit. The Salvation Army's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time36%
Vacation Policy37%
Office Meals18%
401k Contribution9%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes27%
No73%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo11%
$1000 -$1500/mo28%
$500 -$1000/mo17%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

The Salvation Army Careers

The Salvation Army Jobs

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Let The Salvation Army Know You Want To Work There

Overview of Candidates Interested in The Salvation Army on Comparably

Candidates By Department

Sales
30%
Admin
22%
Operations
11%
Customer Support
11%
IT
5%
Other
22%

Candidates By Location

Des Moines
5%
Horsham
3%
Oklahoma City
3%
Paterson
3%
Dallas
3%
Other
84%

The Salvation Army Internship Program

Acquiring a position in The Salvation Army's Internship Program is generally not difficult. Why intern at The Salvation Army? Employees are not so happy at The Salvation Army and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. The Salvation Army employees say they’re never bored at work. Additionally, 31% have developed close friendships with their co-workers.

How difficult is it to get an internship at The Salvation Army?

Operations
Very Difficult0%
Somewhat Difficult33%
Not Difficult67%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Operations Interns

Frequently Asked Questions regarding The Salvation Army

What is The Salvation Army address?

The Salvation Army location is at 615 Slaters Ln

Who is the CEO of The Salvation Army?

The Salvation Army CEO is Commissioner Kenneth G. Hodder, their score by employees is 66

What are the salaries in The Salvation Army

The average salary for employees in The Salvation Army is 123341$

What is The Salvation Army eNPS?

The eNPS for The Salvation Army is -8

How many employees work in The Salvation Army?

The Salvation Army has 60000 employees

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