The Salvation Army's mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We do that in nearly every zip code of the United States, providing food, housing assistance, substance abuse recovery programs, domestic violence assistance, after school programs for youth, summer camps, senior programming, and more. read more

EMPLOYEE PARTICIPANTS: 611

TOTAL RATINGS: 5628

CEO: Commissioner Kenneth G. Hodder

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eNPS at The Salvation Army

The Salvation Army's Employee Net Promoter Score (eNPS) is -8, as rated by 502 employees. Employee Net Promoter Score tracks The Salvation Army employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at The Salvation Army to a friend? Today, 38% of The Salvation Army employees would encourage their friends to become coworkers, whereas 16% are neutral and 46% would not recommend working at The Salvation Army to their friends.

Last updated a month ago.

Where This Score Ranks The Salvation Army's eNPS

BOTTOM
45%
In the Bottom 45% of 1261 Similar Sized Companies on Comparably
BOTTOM
45%
In the Bottom 45% of 189 Nearby Companies in Washington, DC
3rd
3rd place versus 4 competitors rated on Comparably

-7

Jul

-9

Aug

-7

Sep

-7

Oct

-7

Nov

-8

Jan

Promoters
Passives
Detractors

Who Ranks The Salvation Army's eNPS the Highest?

Department - Communications 50/100

Department - Marketing 28/100

Experience - Entry Level 28/100

Who Ranks The Salvation Army's eNPS the Lowest?

Department - Customer Success -50/100

Ethnicity - Other -45/100

Tenure - 2 to 5 Years -40/100

The Salvation Army eNPS At a Glance

The Salvation Army employees are less likely to recommend The Salvation Army as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Communications department and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at The Salvation Army to a friend?” Based on 502 ratings, The Salvation Army ranks 3rd place versus its 4 competitors and is right below Marriott.

Compared to other companies in Washington, DC, The Salvation Army falls into the Bottom 45% of 189 companies. The last rating was provided a month ago.