The Salvation Army Environment Employee Reviews | Comparably
The Salvation Army Claimed Company
The Salvation Army's mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We do that in nearly every zip code of the United States, providing food, housing assistance, substance abuse recovery programs, domestic violence assistance, after school programs for youth, summer camps, senior programming, and more. read more
EMPLOYEE
PARTICIPANTS
611
TOTAL
RATINGS
5628
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The Salvation Army Environment Employee Reviews

What is most positive about the culture and environment at your company?

The customers are the best part

My peers in management and the staff in my department.

Fellow part timers being supportive and trying to make sales goals.

The people of whom I served.

There is none here at this location

Doesnt really have a good working culture to be honest but there is a nice big break room and a comfortable area to have your lunch

We have a diverse group of people if all ethnicities. Something I believe is very important.

Our morning prayer is the most important part of the day.

People's attitudes and working with that positive energy

The people I work with! They are real & true and I love my fellow employees!

We are very focused on team building, clear communication and providing great service.

Helping those who are in need.

Nothing at all nothing at all

I like that there is a diversity among all the staff and clients

NO discrimination, we serve everyone.

The Salvation Army provides opportunities to serve people. Rather than focusing on numbers, we emphasize relationships.

Review from Operations Dept

Donors are the most important!!

People working together for a common good.

Coworkers are friendly some customer are nice

Some officer's are good people just not the ones we have now.

What needs to change to make the company culture better?

Better processes to allow fast decisions

The managers the training and the protocols

Review from Admin Dept

Fair enough pay check we worked for

Review from Customer Success Dept

Get with the 21st century; stop blaming staff for management errors; stand up for your staff when customers are berating/cussing/threatening them!:

Learn how to treat the workers

We need to get more hourly pay and free life insurance. We get offered insurance but can't afford it working part time as that is all they offer. Need to be more compassionate to people who use their sick time because of severe medical issues and not reprimanded.

Review from Sales Dept

They need to move the officers because they are rude and passive aggressive.

Have better managers running the place

Change policies, get in touch with reality.

open honest communication across the board

Review from Operations Dept

The management staff completely needs to be changed.

The manager being nice to ALL customers NOT just her ethnicity. Put a smile on and say hello to not only customers but most importantly our loyal customers. In which she has rudely embarrassed myself and the loyal customers (10 years plus) to the point that they stopped shopping there.

Review from Sales Dept

A survey or a townhall staff meeting where staff can express their opinions without threat of employment loss would be great.

Review from Operations Dept

Communication skills & more training on being Christ like using equipment (jack) and not only identifying depression but on what to do next to save or help a life.

Review from Sales Dept

the store needs to hire hourly people for 6 days a week, so they would be more in control of the work

Review from Sales Dept

Less gossip, and people actually working

Review from Sales Dept

Communication and lack of policies being followed

Review from Operations Dept

Less confusion and more help from upper level management and DHQ.

Review from Sales Dept

A new set of rules that everyone follows correctly.

Review from Sales Dept

The environment is friendly and judgment free.

Review Sentiment at The Salvation Army

68
68%
32
32%

About The Salvation Army's Environment

C+
67/100

Where This Score Ranks The Salvation Army's Environment

TOP
50%

In the Top 50% of 1188 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 176 companies in Washington, DC

4th

4th place versus 4 competitors rated on Comparably

The environment at The Salvation Army is considered positive by 57% of employees and regarded as having a “comfortably fast” work pace by 61 employees. Relative to its competitors, Goodwill, savers, Marriott, and Red Cross, The Salvation Army's environment score ranks in 4th place. This also puts them in the Top 50% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 35% of 176 companies in Washington, DC.

Rate Environment the Highest

  • Department - Customer Support
    +15%
  • Experience - Entry Level
    +13%
  • Department - Communications
    +12%

Rate Environment the Lowest

  • Ethnicity - Other
    -18%
  • Department - Customer Success
    -15%
  • Tenure - 2 to 5 Years
    -9%

How The Salvation Army's Environment Score is Calculated

FILTER RATINGS BY

Results from 223 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less28%
849%
1013%
123%
More than 127%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast26%
Comfortably fast27%
Moderate27%
A bit slow9%
Bureaucratic11%
What's the work pace at your company?
AnswerPercent
Positive57%
Negative43%
Is your work environment positive or negative?
AnswerPercent
Yes43%
No57%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes31%
No69%
Do you have a close friend at work?
AnswerPercent
5% or Less39%
5-10%22%
10-25%28%
25-50%11%
50%+0%
What % of the time are you bored at work?
×
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