SmartBug Media Communications Department Employee Reviews | Comparably
SmartBug Media Claimed Company
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more
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EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
5309

SmartBug Media Communications Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

The people! Jen and Damon are especially fantastic. I miss Ryan sometimes, though! Wish he'd show his face sometimes :)

Review from Communications Dept

They support my career goals and help me get to where I want to be.

Review from Communications Dept

They are very involved and keep us updated! I really enjoy that I hear from most of them atleast once a week. Rather than hardly hearing from them.

Review from Communications Dept

I like that they are transparent about what is happening in the company, and the fact that they care about the well-being of employees.

Review from Communications Dept

Creative leadership—and the inbound directors, in particular—are great people manag

Review from Communications Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of SmartBug Media yet.
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What is the best part about your compensation package?

Compensation Reviews

Honestly, the health insurance package is my favorite component of my benefits. I have a low deductible, great coverage, and I kept all my doctors.

Review from Communications Dept

My pay is higher than it has been at past jobs where I have had a similar amount of responsibility.

Review from Communications Dept

IRL allowance, WFH allowance, PTO and 401K

Review from Communications Dept

The freedom and flexibility of working remotely and being trusted/having autonomy in my work.

Review from Communications Dept

My pay is good, and the unlimited sick time helps me not stress if I get sick.

Review from Communications Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Pay could be more aligned with industry/role averages

Review from Communications Dept

I have a very unique skill set that is very valuable to the company all around, many years of journalism/PR-related experience, and a masters degree and im currently being below the average amount for a PR specialist. I have talked to them and theyre supposed to give me a raise & promotion in March.

Review from Communications Dept

My salary does not match my job level nor my level of experience, but management is working n a way to fix it.

Review from Communications Dept

I don't feel undervalued, but for the level of my job and responsibilities, I feel my salary is under market rate.

Review from Communications Dept

What are some of the best things about your team?

Team Reviews

Again, the people! Everyone is simply fantastic.

Review from Communications Dept

The inbound copy team as a group is one of the best bunches of people I've ever met and worked with.

Review from Communications Dept

We help one another become better PR professionals and get results for clients.

Review from Communications Dept

Everyone here is talented and willing to help whenever needed.

Review from Communications Dept

My director and manager are SO helpful and amazing. They genuinely care about me as a person and help me grow and learn in my role.

Review from Communications Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

People genuinely care about each other and the company as a whole, and it shows :) Slack is especially fun!

Review from Communications Dept

SmartBug walks their talk about their people. The culture of making sure workers are caring for their physical, mental, and emotional health and that they keep the pieces of their lives in harmony is real.

Review from Communications Dept

Freedom and flexibility are the best things about the company culture.

Review from Communications Dept

The company is serious about flexibility, and there is real trust that employees will do what we are supposed to do without micromanaging.

Review from Communications Dept

I could reach out to anyone in the company for help and they would instantly help me, no questions asked. Everyone is so wonderful.

Review from Communications Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

My co-workers are THE BEST!

Review from Communications Dept

Getting meaningful results and being comfortable while I work makes me most happy

Review from Communications Dept

I enjoy the challenge of what I am doing and interacting with my co-workers. (The Zoom channels are great, too, especially the Pet Lovers one where I get to see cute cats and dogs throughout the day.)

Review from Communications Dept

Making our clients happy, that always makes my day.

Review from Communications Dept

My fellow SmartBugs, without question!

Review from Communications Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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