SPS Commerce – Company is doing well overall, there is opportunity but it really depends who you know not what you know. The push to get people back to the office is getting old. We've proven we can be successful working remotely. Raises/bonuses would be welcomed given our success instead of the execs continuing t | Comparably

SPS Commerce – Company is doing well overall, there is opportunity but it really depends who you know not what you know. The push to get people back to the office is getting old. We've proven we can be successful working remotely. Raises/bonuses would be welcomed given our success instead of the execs continuing t

SPS Commerce Claimed Company
#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses. read more
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EMPLOYEE
PARTICIPANTS
1509
TOTAL
RATINGS
43763

Company is doing well overall, there is opportunity but it really depends who you know not what you know. The push to get people back to the office is getting old. We've proven we can be successful working remotely. Raises/bonuses would be welcomed given our success instead of the execs continuing t

Briefly describe your overall experience at your company

Based on how SPS treats its employees, I feel disillusioned and used (compared with how I felt excited and impressed when first starting). SPS feels hollow.

Briefly describe your overall experience at your company

This company only focuses on quarterly sales, outward appearances, and projecting expertise.

Briefly describe your overall experience at your company

Pretty wonderful place to work.

What do you like best about the leadership team?

We seem to be doing very well.

What is most positive about the culture and environment at your company?

My team and feeling seen by them.

What is most positive about the culture and environment at your company?

Friendliness and helpfulness. Everyone is always helpful.

What is most positive about the culture and environment at your company?

It is very difficult to get fired.

What does the leadership team need to get better at?

Remove in office work for employees.

What are some of the best things about your team?

Collaboration, everyone is always will to help others.

What are some of the best things about your team?

We have each other's backs even when things get difficult.

What are some of the best things about your team?

SPS does hire great employees who are friendly and helpful.

What is most positive about the culture and environment at your company?

Fast paced and exciting as we all are pushing towards $1B.

Why do you feel undervalued and what would make you feel better about your compensation?

Based on other companies wages in this field, we are paid lower.

What is most positive about the culture and environment at your company?

The company is doing well and there is plenty of room for opportunity.

What makes you most happy at work?

As a leader, seeing others exceed - sharing that news and celebrating together.

What are some of the best things about your team?

They are hardworking people who want to do their best with the limited resources given to them.

What are some of the best things about your team?

Hard working, everyone pitches in where needed to get things done, very helpful and collaborative. We live and die as a team.

What's going wrong and how can it be improved?

There is a lot of pressure from customers to do things quickly, as well as other departments. Expectations delivered are not always realistic.

What are some of the best things about your team?

There is a tremendous amount of collaboration between team members, and no shortage of people willing to help educate each other on topics less familiar to some.

Why do you feel undervalued and what would make you feel better about your compensation?

Pay raises are reflective of the budget, not merit. There is no incentive to work hard here. No incentive bonuses, no holiday bonus, no sick days, no mental health days.

What does the leadership team need to get better at?

We are following a sales-driven mindset when we should be product-driven, according to the book Crossing the Chasm. As a result, we sell incompatible products to unwitting companies/industries which results in a high churn rate.

Why do you feel undervalued and what would make you feel better about your compensation?

Promotions are not stringently considered enough. It's almost always who you know not what you know. Hearing about bonuses paid to folks in technology. Most roles seem to be underpaid compared to the market salary wise.

What do you like best about the leadership team?

I am always impressed how candid they are during communication. There is clear expertise, but without many of the trappings of "executive leadership speak" that are so common. I can understand what they are saying, and their clear excitement for the future of SPS is palpable.

What does the leadership team need to get better at?

Not rubbing it in our faces about uninterrupted company growth and then continuing to allow pay inequity. Be more open about real reasons for why you're wanting employees to come back into the office (especially when you maintain a seat on the Minneapolis Downtown counsel) instead of buzz words.

What makes you most happy at work?

When I feel like my work is balanced. It hasn't been balanced because of us losing team members (who don't get replaced), and then those of us who are left have double the work to do (without being paid more). I haven't been happy at work for six months or more.

Why do you feel undervalued and what would make you feel better about your compensation?

Positions tend to offer less than the median regional salary for the same type of position (I make $10k less than I should be making). SPS regularly boasts about uninterrupted growth, but then SPS doesn't share in it. I feel like I don't matter at work, and I'm actively looking elsewhere.

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