SPS Commerce Claimed Company
#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses. read more
Positive environment but high demand and low pay
Briefly describe your overall experience at your company
There is a culture of underpay, overwork, and out of touch executives. The coworkers are great though.
Briefly describe your overall experience at your company
The social and collaborative culture is really nice, as well as the hybrid flexibility. But after being here for a little while you realize the fundamentals of workload and executive engagement with employee well-being and insights are terrible. The volume of work isn't sustainable
What do you like best about the leadership team?
I like that they make themselves accessible
What are some of the best things about your team?
The environment of collaboration and mutual support
What is most positive about the culture and environment at your company?
The teams and friendships that can grow
What is most positive about the culture and environment at your company?
The friends and teammates I have here
What is most positive about the culture and environment at your company?
The best thing here is the other employees
Why do you feel undervalued and what would make you feel better about your compensation?
A 20% pay increase at minimum
What are some of the best things about your team?
Sociable and diverse and collaborative
What's going wrong and how can it be improved?
The workload is unmanageably high
What are some of the best things about your team?
I appreciate the energy of the people on my team
What's going wrong and how can it be improved?
Workload is high and pay should be higher to reflect the pacing
What's going wrong and how can it be improved?
We're given too high of a workload to adequately care for our customers
What are some of the best things about your team?
Everyone is just as willing to work on my projects as their own. I feel very supported
What does the leadership team need to get better at?
Have a more listening-forward approach to employees instead of passing down strategies that we already know won't work.
What do you like best about the leadership team?
SPS has a strongly collaborative culture with a respect for work-life balance that obviously is cultivated from the top down
What is most positive about the culture and environment at your company?
The way socialization is encouraged and not just stiffly scheduled. It's easy to make friends and enjoy yourself between time spent grinding
Why do you feel undervalued and what would make you feel better about your compensation?
Wages are too low in my role, and across SPS. For a company that's been thriving for 20 years, starting pay should be higher
What does the leadership team need to get better at?
Focus more on employee perspective instead of pushing through initiatives from the top that aren't practical. Wages are low and workload is high. Employee wellbeing isn't being prioritized
Why do you feel undervalued and what would make you feel better about your compensation?
The entry level roles here are asked to perform at a level that warrants a 30% pay increase across the board. It takes years to break into a fair market wage here.
Other Employee Reviews for SPS Commerce
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