SPS Commerce Claimed Company
#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses. read more
I'm so unhappy and feel so unheard by my leadership team. The feedback I receive during my weekly 1:1 meetings with my manager doesn't correspond to the feedback I get at my annual review - I assume so that I can receive less of a merit increase. I feel unvalued.
Briefly describe your overall experience at your company
There doesn't seem to be anywhere else to provide this feedback but the new healthcare plans under United are AWFUL. United informed us they wouldn't cover my daughter's PT because 'she's not showing improvement.' She has Cerebral Palsy. It doesn't get better. BCBS covered those for 15 years.
What does the leadership team need to get better at?
Responding to legitimate concerns with more than pandering or straight up lies.
What is most positive about the culture and environment at your company?
Employees under the leadership level really do pull together to fill in the gaps where leadership fails us.
What is most positive about the culture and environment at your company?
Company wide, I appreciate the commitment to combatting racial injustices through trainings and learning sessions. Team wise, I appreciate the understanding that family comes before SPS.
What are some of the best things about your team?
Within the smaller section of our larger team, I appreciate the banter and that everyone is willing to pull together to accomplish goals and help each other.
What are some of the best things about your team?
That we've bonded over how unavailable our manager is; the fact that his manager will do nothing about our manager; and that HR completely lacks the ability to cut through red tape to retain quality employees.
Why do you feel undervalued and what would make you feel better about your compensation?
4 people on my team were recently promoted to the same job level - 2 men, 2 women. Men are worth an X% promotion increase. Women are worth an X-2% promotion increase. Health insurance that covers anything.
What's going wrong and how can it be improved?
I feel like starting with not paying the men more than women with no explanation as to what the men are doing better than the women would be a great start. Having a manger who doesn't miss important meetings with no notice because he's making his kids lunch would also be great.
What's going wrong and how can it be improved?
The workload is too much. 10 hour days should not be the standard. Underperformers should be on PIPs and removed instead of teams operating with a full head count taken up by someone who can only complete 25% of a head count's work. Finally, a way to retain employees on the team is vital.
What does the leadership team need to get better at?
I understand that I'm good at my job. At times, it feels like my only reward for being good at my job is more work without more compensation. I truly don't mind helping out but I'm also not a robot. And I shouldn't be used to enable underperformers so mgmt doesn't have to have hard conversations.
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