SPS Commerce – It has been good overall with no negatives to report | Comparably
SPS Commerce Claimed Company
#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1509
TOTAL
RATINGS
43763

It has been good overall with no negatives to report

Briefly describe your overall experience at your company

Employees are responsible for the growth and success of the company. They do not need another pizza party. They want to be compensated well for their efforts and treated like partners in the company's endeavors.

Briefly describe your overall experience at your company

There is so many potentially good things about the organization. However, the toxic positivity, the muted classism, and the blatant wage compression makes working there unsustainable in the long run. That being said, my department is pleasant to work with.

Briefly describe your overall experience at your company

If I knew what the company and the job was really like, I would have not applied.

Briefly describe your overall experience at your company

A decent place to work for about a year or two - and than move on.

What's going wrong and how can it be improved?

Increase the rate of pay for employees.

What do your coworkers need to improve and how could you work together better?

SPS recruits for diversity but onboards for conformity.

What are some of the best things about your team?

Every one seems friendly and unique

What are some of the best things about your team?

The kind people on the team.

What makes you most happy at work?

The opportunity to learn something new

What does the leadership team need to get better at?

With the continues success of SPS -pay employees accordingly.

What do you like best about the leadership team?

They are approachable and accessible

What do you like best about the leadership team?

They are approachable and accessible.

What is the best part about your compensation package?

the ESPP and 401K programs

What is most positive about the culture and environment at your company?

Friendly people to work with.

What is most positive about the culture and environment at your company?

Friendly coworkers and free coffee

What is most positive about the culture and environment at your company?

It is toxically positive to the point of being insulting.

Why do you feel undervalued and what would make you feel better about your compensation?

Higher rate of pay as the company becomes more profitable.

What do your coworkers need to improve and how could you work together better?

Select more diverse candidates from all backgrounds and life experiences.

What does the leadership team need to get better at?

Treating employees like adults. Enough of the college campus theatrics and corporate pep rallies

What is most positive about the culture and environment at your company?

After you peek behind the vale of niceness, the performative toxic positivity is unproductive.

What do your coworkers need to improve and how could you work together better?

It is not my coworkers, it is the company HR issue of hiring for diversity and yet onboarding for conformity.

What is most positive about the culture and environment at your company?

The SPS culture seems to revolve around the success of the employee and of course the growth of the business.

Why do you feel undervalued and what would make you feel better about your compensation?

An actual living wage for all employees to start. Annual or quarterly bonuses that are in line with the quarterly growth the company has.

Why do you feel undervalued and what would make you feel better about your compensation?

Better management at Support Resolution and a system wide change that actually values SPS customers and the Support staff that work hard to troubleshoot issues.

What's going wrong and how can it be improved?

The empty slogan that Employees Come First , while people are underpaid and the C Suite celebrates 88 quarters of growth has gotten insulting. Pay employees according to that growth and enough of the cheerleading sessions known as quarterly meetings.

What's going wrong and how can it be improved?

I can only speak about Support Resolution and not for all of SPS Commerce. Support Resolution is a frustrating place to work -from directionless management to the lack of how the work is structured. Analysts are burnt out and they are always hiring because Customer Support is not a good job.

Other Employee Reviews for SPS Commerce

Briefly describe your overall experience at your company
×
Rate your company