SPS Commerce Claimed Company
#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses. read more
SPS saved me from unemployment during a difficult time in my life, but I'm slowly starting to feel undervalued and underpaid. I feel grateful and disappointed and stressed out all at the same time. SPS isn't much different or more special than other corporate environments.
Briefly describe your overall experience at your company
I thought that working at SPS was going to be excellent, but then I discovered that it's mostly the same as other corporate environments. The only reason that I'm still here is because I don't have the privilege of not working or having coveted skills. Feeling disappointed.
What are some of the best things about your team?
My team almost always has my back. They are smart and funny and help out when it matters most.
What are some of the best things about your team?
My team is always there to help each other. They are witty and kind and enjoy learning. They deserve much more than what SPS is currently offering them.
What is most positive about the culture and environment at your company?
Employees aren't afraid to speak candidly with other employees about their experiences at SPS. Outside of that, SPS seems to be more toxically positive (corporate theater) than real positive.
What do you like best about the leadership team?
I don't like the leadership team because they seem gaudy and out-of-touch (for example, holding an in-person Growth Summit to talk about unstopped growth while ignoring existing pay inequality and non-competitive wages at SPS).
What's going wrong and how can it be improved?
Pay SPS employees competitive wages. Stop siloed information between departments and teams. Make sure that portal and tool updates are adequately tested before moving them into production (because it's stressful otherwise). Stop boasting about company growth when employees don't benefit from it.
What does the leadership team need to get better at?
Make good on company values (not just corporate theater). If employees really do come first, then making us come into the office isn't really putting us first, is it? Many consecutive quarters of growth? Cool, but why are you lowballing employees with their salaries and merit increases?
Why do you feel undervalued and what would make you feel better about your compensation?
Salaries within my team are about $10 less than the regional median (not average, median) salary for the same type of work. SPS is always bragging about how well we're doing but then doesn't really invest anything back into their employees. SPS only cares about growth, not employees.
Why do you feel undervalued and what would make you feel better about your compensation?
I'm being paid $10k less than the median income for similar positions within my geographic area. The pay increase that I'm eligible for this year doesn't make up for inflation. You require that employees pay for parking within their own SPS-named building. Only one health-insurance co is offered.
What's going wrong and how can it be improved?
I want SPS management to be supportive, not directive. I want to be able to work remotely when my positive doesn't have any responsibilities that require me to be in the office (especially when I don't even have my own desk). I want to be paid fairly and feel like SPS is worthwhile.
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